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Wayne Akers Ford
Lake Worth, FL
4,448 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,448 reviews
January 03, 2025
Having the Wayne Akers Ford team come to my home for the safety recall update was so convenient and professionally fixed. THANKS safety recall update was so convenient and professionally fixed. THANKS More
by SQ_FOSTER
Verified Customer
January 03, 2025
Erik is very professional, he makes sure to address all concerns I have and give me information, regarding my questions. I’m very happy to found him. I will only come to him in the future concerns I have and give me information, regarding my questions. I’m very happy to found him. I will only come to him in the future More
by ETOTH182
Employees Worked With
Erik Hoffman
January 03, 2025
Thank you guys! Hassle free, I appreciate how painless you made my first lease. Look forward to doing more business in the future. Hassle free, I appreciate how painless you made my first lease. Look forward to doing more business in the future. More
by ORIS.CARBALLOSA
January 03, 2025
Both Kristian and the tech were courteous. Having to return was not ideal. But small concern was rectified in a timely manner. Having to return was not ideal. But small concern was rectified in a timely manner. More
by Steven Asselin
Employees Worked With
January 01, 2025
Been going there for years. Ben is my service advisor and is good at what he does. Ben is my service advisor and is good at what he does. More
by c
January 01, 2025
Everything was wonderful from start to finish! Clear communication. My car is better than I expected Clear communication. My car is better than I expected More
by Jacqueline
January 01, 2025
Numerous communication problems. Rental car issue with my credit card. And then when I took the car home, I have pictures. None of the connectors for the frames were put together, an Rental car issue with my credit card. And then when I took the car home, I have pictures. None of the connectors for the frames were put together, and my door fell apart. More
by David
Employees Worked With
Keana
December 31, 2024
Couldn’t get anyone to answer the phone or return calls once once the operator passed me along. I finally had to go to dealership to find out about my car that was towed in since I couldn’t get anyone on t once once the operator passed me along. I finally had to go to dealership to find out about my car that was towed in since I couldn’t get anyone on the phone. I didn’t like the way I was treated by the service manager, Carl, as he talked to me like I didn’t know what I was talking about because I was a woman. I had recall work done that failed and long story short he wanted me to pay the diagnostic fee because he claimed it was workmanship that caused the recall failure. I’m sorry but this is a ford issue whether the bolt failed or it was workmanship. It should be a ford internal issue not the customers to pay. Luckily for the situation that after I voiced my displeasure he waved the fee. I think he was really mad at my dealership Weikert Ford in Lake Wales because I called them and after they didn’t like the answers they were getting- the Service Manager. Dana, made arrangements to tow my car to them and they would take care of it. More
by Susan
Employees Worked With
Carl - service manager ( that’s the name he gave me)
December 31, 2024
We have complete trust and respect for Ben Buchanan. He is always reliable and professional, taking care of all our service needs for many years now. We know we can always count on Ben and appreciate He is always reliable and professional, taking care of all our service needs for many years now. We know we can always count on Ben and appreciate having someone we can trust. More
by S. Leed
Employees Worked With
