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Wayne Akers Ford

Lake Worth, FL

4.5
4,713 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,713 reviews

August 09, 2025

Concierge pick up and drop off made service so simple. Driver was on time, friendly, and courteous. Service Professional, Danielle, was able to explain everything about my service and provided an esti More

by Carol L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2025

Best service department . Advisor is very attentive and got the car delivered when promised and the report showed all the work completad More

by FELIXMHERNANDEZ0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 09, 2025

I had to wait 3 hours to get one tire changed! Never again and it cost me 375.00 for one tire! More

by CHRISTIE33426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Consula Strickland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

CHRISTIE33426 responded

Christie Remillard You have my email address 561-334-4888 As I said before I needed one tire replaced and I waited almost exactly 3 hours and had to pay 375.00. I was told to go to Costco to buy tires from now on from one of your employees. I also did not receive the Ford points from my previous visit in July to get my oil changed. I was told by Consula I had to call them myself to request the points to be put on my account and when I did the lady kept telling me I had no points. Consula had told me I should have had points on my account. I was aggravated by this time because I didn’t understand how this point system worked. This was not a good experience for me or my husband to loves his Ford truck.

Aug 20, 2025 -

Wayne Akers Ford responded

Christie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 08, 2025

Great customer service! Karl in the service dept was wonderful. Unfortunately the cafe was closed. More

by Kellypalmbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Consula Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
Aug 12, 2025 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2025

Appointment at 2:30 took almost 3 hours for a single oil change and never did tires rotation More

by roseliobrunet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Willoughby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Sellick
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Yovonne is a fantastic with helping me. He handles all the repairs on my vehicle. More

by PARKER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

We drove over 3 1/2 hours to come look at a vehicle Wayne Akers Ford. there was an extreme heat advisory that day, but when we arrived, Harry had already pulled up the vehicle, parked it in the shade and had More

by MALLORY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J J in finance
Aug 07, 2025 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 06, 2025

They did a good job working with my insurance company they even provided a nice loner More

by Koby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 06, 2025

Wonderful experience with Ford! Shultz is the best! I highly recommend going there for work vans! More

by coolairservices1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zembruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2025

She didn't keep me inform of the process unlike other experiences, I had to call twice before she called me back to just let me know my car had to stay overnight when I would've preferred this informatio More

by Karen_bardales
Recommend Dealer
No
Employees Worked With
Idk teyona maybe
Aug 07, 2025 -

Wayne Akers Ford responded

Karen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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