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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,506 Reviews

3,506 Reviews of Wayne Akers Ford - Service Center

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May 02, 2024

It was very pleasant and quick oil change. Christian very helpful I’ll recommend to all my friends More

by SERKANKARACA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2024

professional services and good customer services. and good work and times works and good people. More

by apologutters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

My advisor was efficient, clear and followed up with me each time I had a question. More

by STEVEBOBBI
Recommend Dealer
Yes
Employees Worked With
N/A
May 02, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

A few good service Advisors. Kristian is definitely the best of them. He goes above and beyond More

by jason.garrett85
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keana Barthelemy
May 03, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 02, 2024

I purchased my F150 about 8 years ago. Wayne Acres Ford service Department is the only ones I trust in maintaining my truck in excellent condition. Mr. Felix has been my service advisor More

by joefonseca17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
May 03, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

Very satisfied with the service, oil change and maintenance took less than 2 hrs excellent costumer services. More

by Alberto Migoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

Muffler was removed to access cooling lines… When muffler was reinstalled, no locking nuts, or put on the muffler to secure it. Eight days later, the muffler fell out when I was driving down the highway. Dam More

by mpmccauley22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Selleck, not sure who his mechanic was
May 02, 2024 -

Wayne Akers Ford responded

"Mpmccauley22" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2024

Dealership was great, service was excellent, Service manager Steve Selkirk was professional, on point and kept me informed. More

by RGC721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sellick
May 02, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

Most disrespectful staff I have ever encountered in the automotive world. Will be driving extra distance to have my Fords serviced in Delray Beach from here on out. At least they have customer service and More

by costa8723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Wayne Akers Ford responded

"Costa8723" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2024

The dealership took care of my vehicle and solved the issue I had in a timely manner. More

by Tim Spears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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