Wayne Akers Ford - Service Center

Erik is exceptional and went above and beyond to ensure that I was informed throughout the entire process as to what could and what would end up needing fixing, including details regarding pricing, parts a that I was informed throughout the entire process as to what could and what would end up needing fixing, including details regarding pricing, parts and priorities. He went above and beyond to work with the rental car associations to make sure I had a car, even to the extent of staying late and offering to pay for an Uber (I couldn’t find my recent proof of car insurance, which he helped me with as well). When I wanted to get a diagnostic on all the electrical and other issues with my car, he recommend staring with a couple issue that once solved ending up taking care of the others. Instead of taking advantage of my lack of car mechanics, he ended up saving me money and he explained things in a way I could understand. He also responded to questions that did not directly involve his area such as how to get a car title. Make sure you ask for him if your got there and you know you will be given the greatest care! More

Khristain Ramirez is a very good customer service representative From the time I scheduled the appointment, arrived at the Service Center and when Khristain said that my truck was ready. Khristain representative From the time I scheduled the appointment, arrived at the Service Center and when Khristain said that my truck was ready. Khristain kept me informed on the progress More

Very professional and helpful everything is being taken care of all of the vehicles inspections seem up to date care of all of the vehicles inspections seem up to date More

Everything was great when I went we had no issues service was good got me in and out in a timely manner was good got me in and out in a timely manner More

Things were done in a timely manner. I didn’t even get to finish my book. Everyone was very friendly I didn’t even get to finish my book. Everyone was very friendly More

They are very courteous no problem getting my appointment when I wanted it and work was done efficiently I'm fast when I wanted it and work was done efficiently I'm fast More

Christian provided exceptional customer service, going above and beyond to address my needs. He was attentive, knowledgeable, and handled my concerns with professionalism and care. His friendly demeanor a above and beyond to address my needs. He was attentive, knowledgeable, and handled my concerns with professionalism and care. His friendly demeanor and willingness to assist made my experience positive and memorable. I highly recommend Christian for his outstanding service. More

I have been going to this dealership for at least 20 yrs , always amazing service, especially your service department. The Best!! , always amazing service, especially your service department. The Best!! More

I greatly appreciate Khristian Ramirez customer service from the time you make the appointment until he hands you your keys after time service is complete Although Wayne Ackers is under new management Kh from the time you make the appointment until he hands you your keys after time service is complete Although Wayne Ackers is under new management Khristian makes you fell like a valued customer More

Service was amazing as always. Love taking my vehicle here. Yovonne always take good care of me. Love taking my vehicle here. Yovonne always take good care of me. More