Wayne Akers Ford - Service Center

Our repairs were done and checked before returning the car to us. A huge improvement from our last visit. Thank you for your attention to details. It will keep me coming back. car to us. A huge improvement from our last visit. Thank you for your attention to details. It will keep me coming back. More

I had a re all notice. I was told I had to bring my car in to see what part was needed and it would take a couple of hours. I brought it in, checked in, then paid for an U I was told I had to bring my car in to see what part was needed and it would take a couple of hours. I brought it in, checked in, then paid for an Uber to get home (I had to bring it in earlier than the shuttle to get back to work). As soon as I got on the road in the Uber I was told my car was done. Why didn’t anyone know ahead of time that it would be that quick? Could’ve saved me the Uber ride and the hassle of coming back later to pick it up. More

Service was perfect I got my vehicle back faster than I expected . I will definitely be going back there again expected . I will definitely be going back there again More

Great customer service! Christian has excellent communications skills kept me updated about my vehicle and the wait was not long . I was in and out of there really fast!! Christian has excellent communications skills kept me updated about my vehicle and the wait was not long . I was in and out of there really fast!! More

Very friendly staff. Offers shuttle service to your home or work. Easy to find location. Offers shuttle service to your home or work. Easy to find location. More

I've been taking my F150 to Wayne acres since I got the truck in 2020 and they always went above and beyond the service calls. truck in 2020 and they always went above and beyond the service calls. More

Ease of access , I didn’t have to wait long and shuttle was good and efficient was good and efficient More

The service center was fine. I purchased my F150 less than a year ago I expected a certified Ford purchase from a dealer should be reliable. In less than a month, I brought the t I purchased my F150 less than a year ago I expected a certified Ford purchase from a dealer should be reliable. In less than a month, I brought the truck back, smelling oil. I was told, the engine was leaking from several different gaskets, and that replacing them would be close to $8k. The sales team got involved and thankfully the repairs were made but it still cost me a little more than $1000. Since I thought new gaskets would increase the longevity of the truck, I wasn’t totally disappointed. However, I brought the truck back for the first oil change since the work and was told the water pump was bad and that the front gasket was leaking. Ben explained that the front gasket was the only one that hadn’t been changed when they did the work a few months ago, the combined cost of fixing the water pump and the front gasket would’ve been more than $4000 as I could not afford that much I had them change the leaking water pump for a little more than $2000. I now have to have the front gasket changed. I am told that gasket will be $2k… . At this point, I have too much invested in the vehicle and will have to have the gasket done. Needless to say, I would NEVER recommend purchasing a vehicle from this dealership. More

Being from out of state I had never been to Wayne Akers Ford. My AC was not working. I called for an appointment at 3;00 PM and was told to bring it in at 8:00 the following morning. By 2:00 PM the work wa Ford. My AC was not working. I called for an appointment at 3;00 PM and was told to bring it in at 8:00 the following morning. By 2:00 PM the work was completed. This was the best service of any dealership I have ever been to. More

Wayne Akers always makes it easy to purchase a new Vehicle. The sale man always is on top of everything Vehicle. The sale man always is on top of everything More