Wayne Akers Ford - Service Center

All good. I would have preferred a text after service to let me know that they replaced the battery. I would have preferred a text after service to let me know that they replaced the battery. More

I was early to a scheduled service. Employee contacted me and told me when I would be helped. The service Rep kept me informed and the service was done in a timely manner. Employee contacted me and told me when I would be helped. The service Rep kept me informed and the service was done in a timely manner. More

Has potential but lacks in some aspects. The work done on my car was not fully completed and I still need to go back to resolve the issue in mid January. The work done on my car was not fully completed and I still need to go back to resolve the issue in mid January. More

Very efficient and great communication. Everyone was very willing to help and get the job done. Shout out to Karl and Khristian! Everyone was very willing to help and get the job done. Shout out to Karl and Khristian! More

The worst dealership I have had the displeasure to work with. I have a defective roll up bed cover installed from the factory. It's broken and for the past 18 months I have been unable to get it replaced b with. I have a defective roll up bed cover installed from the factory. It's broken and for the past 18 months I have been unable to get it replaced because I can never get the dealer to fulfill it's obligation to provide any viable customer service. I have spoken to over half a dozen people at the dealership, they ALL say they will handle it. No one ever even returns my call, or follow up with Ford Motor Co it is an utter disgrace. Stay away from Wayne Akers ford. They only care about one thing... Their bottom line. More

Great customer service, very knowledgeable and always keeping the customer informed about the status of the car keeping the customer informed about the status of the car More

Eric greeted me with a smile. Listen while I explained why I was there. Kept me informed throughput the procedd.My car was ready when he said it would be. Listen while I explained why I was there. Kept me informed throughput the procedd.My car was ready when he said it would be. More

Erik is very knowledgeable and has a great customer service skills, he loves to make sure that his clients are satisfied with the service service skills, he loves to make sure that his clients are satisfied with the service More

Fast and friendly service waiting area clean that offers coffee with charging station for cellphone. offers coffee with charging station for cellphone. More

Service was great, everything was explained in detail. They got me in and out quickly. They got me in and out quickly. More