Wayne Ford

Michelle did a great job on getting me the back ordered parts and making the appointment to get the job down while getting an oil change parts and making the appointment to get the job down while getting an oil change More

Wayne dealership provides really reliable service every time my Ford Fusion needs it. Recently I stopped by to fix left turn light but because the problem turned out to be more massive, the service adviser time my Ford Fusion needs it. Recently I stopped by to fix left turn light but because the problem turned out to be more massive, the service adviser Michelle offered me to leave my car until work is properly done. Then I have been delivered home with Ford valet driver George, and it was really unexpected favor ?? Next day my car was repaired and delivered right to my place with two Ford drivers, George and Paul. I appreciate such a friendly and responsible attitude of Wayne Ford team! More

Does not communicate and didn't notify me any lights were on my car prior to sending it there there were no lights and now all recalls were done because they did not tell me that the part wasn't in on my car prior to sending it there there were no lights and now all recalls were done because they did not tell me that the part wasn't in More

Never returned my calls Never called nor texted when he finally promised me he would. Never there when I needed status updates on my updates. Received frustrating conflicting information about parts on bac finally promised me he would. Never there when I needed status updates on my updates. Received frustrating conflicting information about parts on back order to complete the repair. Process took almost three weeks with multiple missed opportunities for touch points nor acknowledging my frustration. Never an apologies, became frustrated with me when I raised my concerns. Left bitter taste even though car was ultimately fixed under warranty. Will definitely not become my primary Ford location. More

Organized, friendly, supportive communicative I appreciate the communication and answers regarding my vehicle. Kheam came through with a loaner as the service took longer than anticipated. appreciate the communication and answers regarding my vehicle. Kheam came through with a loaner as the service took longer than anticipated. More

The service at Wayne Ford was second to none. It’s always a pleasant experience when working with professionals at Wayne Ford. It’s always a pleasant experience when working with professionals at Wayne Ford. More

Service tax very knowledgeable, courteous and kept me informed of my vehicles repairs. Dealership is conveniently located a short distance from my house - a win win situation! informed of my vehicles repairs. Dealership is conveniently located a short distance from my house - a win win situation! More

She promised to get the recall trim and got the job done once the parts came in. Oil change was done as well once the parts came in. Oil change was done as well More

She promised to get the recall trim and got the job done once the parts came in. Oil change was done as well once the parts came in. Oil change was done as well More

The most thorough thoughtful and attentive experience ever. The staff is professional caring and considerate. ever. The staff is professional caring and considerate. More