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Wayne Ford
Wayne, NJ
1,649 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,649 reviews
Verified Customer
March 16, 2022
They were very upfront and honest about the current situation with time on checking my vehicle and repairing it due to Covid. However, Matt did call me and informed me of everything occurring. I real situation with time on checking my vehicle and repairing it due to Covid. However, Matt did call me and informed me of everything occurring. I really appreciate that service from him. More
by Jesusdlc81
March 15, 2022
I had an appointment at 10. They got back to me at 3pm only to tell me they need another 6 hours to find "exactly" where the problem is. When I asked about my car at 1:30 the la They got back to me at 3pm only to tell me they need another 6 hours to find "exactly" where the problem is. When I asked about my car at 1:30 the lady gave me an attitude that I selected drop off as the reason that they didn't look at it at the scheduled time. I had to pay 190 for diagnosis that doesn't tell me exactly the issue. More
by SIBRAIMI0
Employees Worked With
March 15, 2022
Took time to look and find the what’s wrong, since when I got there it wasn’t making noise got there it wasn’t making noise More
by Tanya
March 15, 2022
They are very well respected dealership if you show up on time your car is done in a timely fashion. time your car is done in a timely fashion. More
by awitherington
March 14, 2022
The experience was efficient and overall very pleasant. I would highly recommend Wayne Ford for service needs! I would highly recommend Wayne Ford for service needs! More
by RFLANNING
Employees Worked With
March 11, 2022
Always excellent! ! Wonderful people. Always keep you informed and answer all your questions ! Keep up the excellent service ! Wonderful people. Always keep you informed and answer all your questions ! Keep up the excellent service More
by PLTORTORELLA
March 08, 2022
Service was good. I did wait all morning for an oil change and for someone to listen to a rattle I’ve been having for a few months now. The one tech came out and said I did wait all morning for an oil change and for someone to listen to a rattle I’ve been having for a few months now. The one tech came out and said it was the turbo waste gate and then an hour later the manager came out and said he didn’t hear anything? I still have this rattle which is very disappointing for a flagship vehicle with under 20k miles. More
by richrasp
Employees Worked With
Don’t know full names
March 08, 2022
I asked techs to please call me before performing any work but they went ahead and performed the work without confirming with me. ... them of course, i could not pick up my car unless i paid them. Just r work but they went ahead and performed the work without confirming with me. ... them of course, i could not pick up my car unless i paid them. Just really bad practices. Additionally, i asked them to please check the touch screen display since it was buggy (i.e. freezes, becomes unresponsive) and they said all they could do was reset it ( i could have done that too) dont need a tech for that. More
by noriega.jo
