Wayne Ford

Excelent very nice help o got a nice pick up very helpful thank w all thank w all More

We are so thankful to have found such a great dealership. Mike was great to work with, top notch salesman. Mike was great to work with, top notch salesman. More

Well Worth the Wait! Ford hit it out of the park with the Bronco. Mike and the Team were great guiding me through the many Trim options and Ford Motor Co. logistics. Wayne Ford will find the Bronco Fo the Bronco. Mike and the Team were great guiding me through the many Trim options and Ford Motor Co. logistics. Wayne Ford will find the Bronco For You, More

Great service, good costumer relationship lovely environment, warm welcome . No hidden fees. Thank u Mr Williamson environment, warm welcome . No hidden fees. Thank u Mr Williamson More

I bought a 2020 F150 from Wayne Ford last August. From day one the air-conditioning didn’t work and they had to take my truck back for a week and remove the entire interior to replace a faulty part. Now a day one the air-conditioning didn’t work and they had to take my truck back for a week and remove the entire interior to replace a faulty part. Now a year later the transmission is slipping and when I was driving 40 miles an hour down shifted and locked up the tires at 40 miles an hour. I I relayed this info to he service advisor and she gave me some paperwork to sign. I didn’t realize that she didn’t write all of what I said until I picked it up so I asked then to correct it. As I start explaining the issue to her she turns her head and starts walking away completely dismissive. She tells me she will get Paul, in the meantime another woman comes out and says we replaced your torque converter. I said I’m not asking about that I’m talking about my customer statement being inaccurate and she keeps on rambling on. Finally to shut her up I said if you aren’t going to listeb to the customer than xxxx you. Well that got their attention and it escalated w Paul calling me a tough guy. I think if they actually listened to people and provided customer service rather than acting like robots they would have earned respect. I nor my company or business will never purchase another Ford product again. More

Service department is very difficult to work with - in the spirit of customer service, they have a lot to learn. My experience of needing a new mirror for my car I leased from them less than 1 year ago the spirit of customer service, they have a lot to learn. My experience of needing a new mirror for my car I leased from them less than 1 year ago: 1. Called 3 times over 3 days and finally spoke with a live person in service 2. They had to transfer me to parts so I can find out if they can order the mirror and get a price/eta 3. Parts was less than friendly and I could clearly see I was a burden 4. Had to provide my vin for the car even though I’m in their system for the car purchase and service done there 5. Had to get transferred back to service to tell them that the part was ordered and schedule an appt 6. Final straw was was Ron the advisor asked me if they ordered it painted? I said that’s what I told the parts person? He proceeded to tell me he’s had issues with mirror colors in the past and I should stop in before the appt to check the color? When I asked why and that the color code is on the vin record, he stated that I would have to come in to ensure it matches or if it was primed they have to paint it? I was totally confused. This is why parts department and service department should work together! 7. I advised him that this process of being transferred back and forth and spending 30 minutes with multiple people was crazy and that I would not consider buying a car from them again, and his response was to say ‘ok have a nice day and hung up on me’ Needless to say I cancelled my oil change appt and will get my mirror and future services from a dealership who appreciates their customers. SMH - customer service is a very important thing - perhaps Wayne Ford can polish theirs up! Thanks for the great experience!! More

He’s been really helpful excellent job . 👌 Jaime he’s been a great guy has help us with both cars that we have bought.. great sales and financial support .. will recommend both of them .he work with u un been a great guy has help us with both cars that we have bought.. great sales and financial support .. will recommend both of them .he work with u until the end . thank u guys for everything More

Zach, great salesman! I felt no pressure. He had me in & out of there in no time. They make an honest profit & I got a great deal! Thank you Zach & Wayne Ford! I'll be seeing you again! out of there in no time. They make an honest profit & I got a great deal! Thank you Zach & Wayne Ford! I'll be seeing you again! More

The manager in this place is rude doesn't know how to properly assist his client. I was scammed in this office. I recently purchased a 2021 mustang mache 0 miles and the battery dies pretty quick. I cam properly assist his client. I was scammed in this office. I recently purchased a 2021 mustang mache 0 miles and the battery dies pretty quick. I came in to switch my mustang I had this vehicle for less than 1 week and the sales person LIED TO ME ABOUT THE MUSTANG battery process since its an electric car. When I want to switch my vehicle turns out they lowered $10k of the mustang which I originally bought for $46k and for the pick up truck I was planning to take they wanted me to pay the same amount the mustang was ORIGINALLY worth. I WAS PRACTICALLY ROBBED SCAMMED AND LIED TO IN THIS FACILITY. I DO NOT RECOMMEND THIS PLACE TO ANYONE. AM DISAPPOINTED. $10K BEING STOLEN FROM YOU RIGHT THERE IS UNBELIEVABLE. THE MANAGER IS INCREDIBLY RUDE HE DOESNT TAKE HIS TIME TO LISTEN TO ME HIS RUDE AND SELFISH ONLY THINKS ABOUT HIMSELF AND NOT LOOSING MONEY. Don't come to this place More

From the time we started dealing with Mike Williamson it was a pleasure. We stayed in constant communication and were able to work a great deal.. He had everything ready for us when we went to sign the pape was a pleasure. We stayed in constant communication and were able to work a great deal.. He had everything ready for us when we went to sign the papers and Jaime completed the great experience by getting us out of there quickly.. I couldn't recommend a better place and salesman than Mike and Wayne Ford. With thanks, Tom M. More