
Wayne Ford
Wayne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Always pleasant to deal with. Very accommodating with my scheduling. Explains any issue in great detail. I never feel like I’m being upsold for any repair or maintenance Very accommodating with my scheduling. Explains any issue in great detail. I never feel like I’m being upsold for any repair or maintenance More
Wonderful, friendly customer service. Appointment was easy to schedule and the facility was nice and clean. I highly recommend! Appointment was easy to schedule and the facility was nice and clean. I highly recommend! More
friendly quick Service. always can get it and out quickly!they always follow up make Sure my car is up to date with oil change always can get it and out quickly!they always follow up make Sure my car is up to date with oil change More
It was very Quick service, kind helpful people, i love Wayne ford will always bring my vehicle here Wayne ford will always bring my vehicle here More
Had numerous issues with my vehicle and needed a quick turnaround. Michelle and the service team were able to coordinate to get everything done and my vehicle was ready quicker than expected. Great job Wa turnaround. Michelle and the service team were able to coordinate to get everything done and my vehicle was ready quicker than expected. Great job Wayne Ford!! More
Excellent service. Repairs were conducted in a professional manner. I really benefitted from purchase of extended warranty time. Repairs were conducted in a professional manner. I really benefitted from purchase of extended warranty time. More
Very professional with great service. They provide recommendations when unexpected situations arise. They follow up. They provide recommendations when unexpected situations arise. They follow up. More
Friendly service crew, clean facility, work done promptly, would recommend to a family member for any vehicle service needs. promptly, would recommend to a family member for any vehicle service needs. More
Went for an oil change and learned that I had enuff Ford points to cover the cost. I did not have to pay Ford points to cover the cost. I did not have to pay More
Recently scheduled a service appointment for my Ford Fusion to have loose/worn tie-rod replaced and a subsequent wheel alignment. Matt had given me a firm quote for the work to be performed. I dropped Fusion to have loose/worn tie-rod replaced and a subsequent wheel alignment. Matt had given me a firm quote for the work to be performed. I dropped the car off the morning of the appointment and was given a courtesy ride back home. Matt called about 4:00PM to let me know that my car was ready for pickup and at that time I informed Matt that I just received a service coupon in the mail from Wayne Ford. Matt said "Of course, bring it in and I'll apply it to your service". I thought the original service quote was a good value but now it was great. Matt was very conscientious and earnest in making sure my Fusion got quality service and was genuinely interested in my satisfaction. Well, mission accomplished. I told Matt I appreciated how well he handled my service appointment. Driving away, the improvement in steering feel and handling was striking. Good work, Wayne Ford and Matt! More