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Wayne Ford - Service Center

Wayne, NJ

4.6
1,026 Reviews

1,026 Reviews of Wayne Ford - Service Center

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May 02, 2025

Took in for electrical issue. Now wrench light back on. Not sure why. Maybe not fixed. More

by DARELENECASTELLANO34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
May 02, 2025

Michele is spot on ! ! Give her a raise. I’ve had two dealings with her and the service department and I’m battling 1000👍 More

by george.spinnler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

It was easy, in and out. Customer service was great. They went above and beyond my expectations More

by cortes32
Recommend Dealer
Yes
May 02, 2025

He was very helpful answering all my questions. He made sure I knew what I needed to get done and my options. More

by cortes32
Recommend Dealer
Yes
Employees Worked With
William Redmond
April 29, 2025

Very professional and polite. They explained the problem with clear details and video. Also, appreciated that they had the truck ready to go the very next morning. Like that they More

by CARLOSR831015
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 29, 2025

This is the best dealership in the area. I’ve taken both of my cars there for the past several years and I have nothing but great experiences. More

by NGIESSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Love the drop off service offered. Communication was good, wasn't waiting for updates. Would recommend More

by Freder85ico
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 29, 2025

It was good. It was excellent. Everything went smooth and kept you updated and try to get you out as quick as you can. More

by NYMETS1056
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 28, 2025

Service department is not customer focused. Just about making money but when there is an issue with a repair it's not prioritized. More

by Psdellow
Recommend Dealer
No
Employees Worked With
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 26, 2025

4 times to get a tire fixed. Nasty bad attitude. Never want to deal with Wayne Ford again. Will only go for warranty issue. More

by BOB11077
Recommend Dealer
No
Employees Worked With
Paul Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Redmon
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