Wayne Ford - Service Center

Michelle is the best. I'll keep coming there for service as long as she's there I'll keep coming there for service as long as she's there More

Very good communication with detail on the issue and the solutions. Good job by all. solutions. Good job by all. More

She is always friendly and helpful. Very nice to work with. Love her Attitude Always helpful Very nice to work with. Love her Attitude Always helpful More

Professional staff, very comfortable while waiting (good coffee). Maintenance always completed in a timely fashion. coffee). Maintenance always completed in a timely fashion. More

I found Wayne Ford to be very customer driven. I came on the wrong date for my service. I’ve been coming to Wayne Ford for a few years now, they know me ! Paul the service and recognized that I ha I came on the wrong date for my service. I’ve been coming to Wayne Ford for a few years now, they know me ! Paul the service and recognized that I had trouble understanding what was going on. He arrange to have my car ready that night. More

They need to give the morning cashier a little human relations class,without distinction of race. relations class,without distinction of race. More

Disappointed, I bought my Freestyle at Wayne Ford and would have it serviced there. The Freestyle was brought in with the charging system light on. It was driven on to a flatbed and driven into a spot would have it serviced there. The Freestyle was brought in with the charging system light on. It was driven on to a flatbed and driven into a spot at Ford. I explained that the alternator and battery was replaced in the last year, not by Wayne Ford. Wayne Ford replaced the alternator and battery and I was told to pick up the car. The brake, ABS, air bag, and traction control lights were on, this is not how any mechanic should let any car be driven home with safety features warning lights on. When I complained I was told it would be an additional charge to diagnose the issue. To resolve the safety issue a note in upper case was added to the invoice. I haven’t driven the car since bring it home. I would brag about the endurance of my Ford not any more. More

Every time I visit this dealer shop it’s happiness , I do know all what I’m requesting will be done with out any coming back . Thank you guys for all , I do appreciate that a lot know all what I’m requesting will be done with out any coming back . Thank you guys for all , I do appreciate that a lot More

Was especially impressed with Michelle Redmon and her client experience impact. I was kept up to date on my car's progress. Although I brought the car in for a couple of minor issues, the service depar client experience impact. I was kept up to date on my car's progress. Although I brought the car in for a couple of minor issues, the service department discovered I was in need of some very important brake attention and Michelle was able to provide the information I needed to address my car's safety. I got progress updates from Michelle and all was completed while I was able to work in the waiting area. We have been purchasing from Wayne Ford since 1998 and keep coming back even though we moved another 30 minutes south! More