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Wayne Ford - Service Center

Wayne, NJ

4.6
975 Reviews

975 Reviews of Wayne Ford - Service Center

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January 23, 2024

Very friendly and easy to deal with and very accommodating to my work schedule. Never feel rushed. All pricing and repairs explained in advance. Never feel like anything unnecessary is being off More

by Jsaboec
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
January 21, 2024

Everyone has been vey helpful and courteous , also did not rush to solve the problem which is reassuring that the job was completed with care and consideration More

by DEANNAP1024
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Very nice and friendly I don’t have to wait for long on the oil change very nice people More

by MRCD2377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Have been taking my car to the Service Dept. for many years. Like the updated Service Dept. very much. Friendly and helpful people to work with. Didn't have to wait too long for the oil chang More

by JGRAZIANO747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Riondo was awesome, just took a while to have the car looked at. And ford is always pricier than going somewhere else. Between no loaner car, the time and the price it’s always hard to come to Ford for a More

by amyrroux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Wayne ford is very informative. The sales staff know the products well and are very friendly and helpful. More

by LBELL4819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The service department is very professional, courteous, and convenient. Most importantly, they never push unnecessary work and scare based money grabs when consulting about your car. More

by peterfortoloczki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I had to be the one to constantly call to get an update on my vehicle. I came to pick up my vehicle one of the issues still had not been fixed properly and I had to bring it back for repair. More

by S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Pleasant service, kind people, overall great service and professionalism, always helpful to help, the only complaint is the loaners, not acceptable for the standard of the company More

by HAPPYPAUL476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Michelle is always pleasant and takes the time to understand and resolve any concerns or issues. More

by RFLANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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