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Wayne Ford - Service Center

Wayne, NJ

4.5
947 Reviews

947 Reviews of Wayne Ford - Service Center

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August 17, 2023

Very helpful, no pressure, and fast. Definitely top notch service. I would highly recommend to anyone. More

by rwarnock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice guy
August 13, 2023

Staff and work is unmatched. From Michelle at the desk to the work done on my truck. They know their stuff. More

by CASTAGNA629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Good communication, quick service. Nice waiting area. Coffee is always a plus. Vending machine is OK but the donuts back in the day were better. More

by Chrisk14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Very professional courteous and handled an Ins claim. Another dealer would not. Thank your for all your help. More

by Ussenterprise 8486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

In the past they've been good, but of resent it's been bad. I don't know how all of a sudden I have a Warranty the next minute I don't because my car has to be fix. If my car don't have a major issue thi More

by PIERRENKWA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Facility was very clean and reminded me of a Mercedes service center but without their arrogant attitude. Vehicle was repaired as quoted without issue. Would use Wayne Ford again for service. More

by DPW90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Michelle and the reps at Wayne Ford are excellent and knowledgeable. They will work with your priorities and budget to get your vehicle up and running! More

by kbthebest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Would have been nice if they washed it after all the work was performed. Other than that, no complaints. More

by JONATHAN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

The dealership was clean. And the staff was very helpful and friendly. I was pleased with the service. More

by sinaciom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Service department exceptional including Matthew Halliwell who is always courteous and professional. I know my vehicle is always in good hands especially when he is overseeing my issues. More

by joefocaccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

joefocaccia responded

My wife and I have been dealing with Matthew Halliwell for a while now. He is our go to guy because we put our trust in him. Matthew always is diligent with his response, patient with all of our questions and is very reliable.

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