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Wayne Ford - Service Center

Wayne, NJ

4.5
946 Reviews

947 Reviews of Wayne Ford - Service Center

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July 31, 2023

I had to return to Wayne Ford because my tire was installed incorrectly. Inner side of the tire was mounted out. Will not return to this dealer. More

by Roberto
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Roberto responded

I had to return to Wayne Ford because my tire was installed incorrectly. Inner side of the tire was mounted out. Will not return to this dealer.

July 30, 2023

My repairs were covered by my extended warranty. Everything explained to me. Facility is always spotless More

by dennis.paylo0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

They were good the great get the service done fast. To get you out of there fast More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Very professional, competent, friendly. , thorough, and quick.. Have been with them for over 10 years and with multiple cars. More

by peterlapito0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Excellent communication. Fair pricing and didn’t try to upsell unwanted services. Service and waiting area were clean & comfortable. Friendly. We were very u happy with Fe More

by vikoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Made me wait all day just to tell me my truck could not be worked on. More

by hmd
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Siempre pendiente en el servicio de los vehículos, bien socialmente con los cliente y buenas comunicaciones More

by Fredy c santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Wayne fixed my PLASTIC. Oil pan issue several months ago so kudos for great work on that. Asked to speak to Jimmy the svc mgr and he got back quickly and resolved my schedul More

by Drmemory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

If I could give this service dept. a lower rating I would. I brought in a 2019 Ford Explorer for transmission problems. They said it was caused by a module, that was part of a recall. More

by ppierro
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Riando
July 13, 2023

Excellent customer service, very helpful, very good of example the previous and what’s needed. More

by HERBERT.SPRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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