Wayne Hyundai

Brian Peynado was great Brian was a great salesman throughout the whole process. I was undecided on which model or series and he was patient and knowledgeable about all of t Brian was a great salesman throughout the whole process. I was undecided on which model or series and he was patient and knowledgeable about all of the options. The only negative with my experience was the wait to meet with the finance department, but all other aspects of buying process were positive More

Review My husband and I will return to buy another vehicle next year. We were very pleased. Our salesman was very knowledgeable and we felt very comfortabl My husband and I will return to buy another vehicle next year. We were very pleased. Our salesman was very knowledgeable and we felt very comfortable speaking to him. More

WORST CUSTOMER SERVICE!!! LIARS!!!! I contacted this dealership to find out information regarding a tuscan. I explained to the woman that i had already been to a local dealership and spe I contacted this dealership to find out information regarding a tuscan. I explained to the woman that i had already been to a local dealership and spent a lot of time going back and forth about price and financing and I wanted to see what they had to offer. She verified that they has the car I wanted in stock. I asked her what different financing offers they had available. Among the many options they offered a 0% for 48 months. I then asked Linda what the price would be for the vehicle if I were to go with the 0% for 48 months. I was sent an email which quoted me $30,855. At the top of the email it also advertised that the dealership would match a down payment of up to $3,000. Thinking that this was to good to be true I call Linda back t verify all the information. I wanted to make sure the price listed was the price based on the financing and that the matching of the down payment was corrected. Linda told me " The price of the car, is the price of the car it does not matter how it is financed. And as far as the down payment matching she said if i put down $1,000 they will match $1000, if i put down $1,500 they put down $1,500. After making 4 phone calls back and forth confirming the informating and telling Linda that we would be traveling over and hour to the dealership we wanted to make sure everything was accurate. Linda stated all the information was documented so when we arrived there would be no question. This was not the case. My husband showed up with the intention of buying this vehicle and was told " we can't do that offer". Apparently the price we were sent was based on whether or not you were military or a "loyal customer" and because we didn't currently own a hyundai there would be an additional $1,000 charge. (none of this was asked or told to me on the phone during the 5 phone calls back and forth) When i called Linda questioning why this was happening she told me that she was going to call over to the dealership and straighten everything out. (She did not straighten it out and we were still being told that they would not honor the given information) I then spoke with Kim who is apparently a manager (i am not sure why because her attitude is horrible) who told me that Linda misinformed me but if i had read the fine print at the bottom of the email that is is all explained. I asked Kim why they have sales associates who answer questions for customers if they give false information. I called several times asking the questions because the "fine print" was not clear. After making several excuses and saying she would talk to Linda she refused to help me further. The salesman at the dealership also said that Linda is known for doing this quite often. When they finally decided on the price they would sell the car for, which was more than what my local dealership would sell it for i asked them about there "wayne Hyundai price assurance program" which states they will better any legitimate offer by another dealership by $300 and they won't lose business because of price. Well again a LIE and that is not the case. BEWARE of this place!!!!! More

Good overall experience Sotiri at Wayne Hyundai was really great at answering my many questions and taking me through the process step by step. I did not feel rushed, and thi Sotiri at Wayne Hyundai was really great at answering my many questions and taking me through the process step by step. I did not feel rushed, and this helped me make the best decision possible. Sotiri cared that I understood all the details of the transaction, the features of the car, and was patient in allowing me to come to a decision without pressure sales tactics. Great guy and very professional! When I entered the dealership I started speaking with a sales person, but unfortunately did not vibe well with him. When I let the dealership know I wasn't completely happy they took my request to work with someone else without hassles. From the get-go Sotiri made it a very good experience. The car I purchased was a 2015 Toyota; it had some of its original warranty coverage, and I was able to purchase at a fair price. So far so good! Also, I went through Edmunds on-line, which provided a $300 coupon off the listed price, and a $100 gas card (waiting to see if I actually get it after submitting paper-work!) Finally, just one note of advice for 1st-time buyers. Make sure to ask all questions regarding any fee's regarding the dealer documentation fee, and *options* such as security etching, etc, that should be disclosed before you seal the deal! That is the time to negotiate. And double check all papers and numbers put before you BEFORE you sign. Read ALL forms at the end thoroughly before you sign. Don't rush! You'll be glad. Good luck! More

Great customer service Angel and Luis have phenomenal customer service and I'm very grateful for their effort. They went above and beyond to deliver the service I needed Angel and Luis have phenomenal customer service and I'm very grateful for their effort. They went above and beyond to deliver the service I needed More

Thanks for everything. It was the only big snow we've had all year and I decided to lease a car. Even though they had a lot of work to do to get everything ready, they trea It was the only big snow we've had all year and I decided to lease a car. Even though they had a lot of work to do to get everything ready, they treated me as if I was the most important person in the building. They were very careful to explain everything and they did not try to force me into a car or situation that I was uncomfortable with. More

Happy! I am very Happy with my new vehicle and Derek was great! He went over everything in detail and made sure I was satisfied. He truly cares for his custo I am very Happy with my new vehicle and Derek was great! He went over everything in detail and made sure I was satisfied. He truly cares for his customers. Thank you very much. More

Hyundai Elantra lease & pre-owned vehicle purchase We were very pleased with our salesman, Rick Klein. We left with two new vehicles on the same day we returned our 2013 Elantra because the lease was We were very pleased with our salesman, Rick Klein. We left with two new vehicles on the same day we returned our 2013 Elantra because the lease was ending in March. Rick put our minds at ease during the entire lease/purchase experience. Rick has made himself available for any questions or concerns that we may have. We are return customers to Wayne Auto Mall and are very happy with our new 2017 leased vehicle and the pre owned 2016 vehicle that we purchased. We will continue to recommend Wayne Auto Mall to our family and friends. More

Excellent The salesman was very knowledgeable, courteous and professional!!! The worked to make sure I got the best deal for my money! The experience was Except The salesman was very knowledgeable, courteous and professional!!! The worked to make sure I got the best deal for my money! The experience was Exceptional! The atmosphere in the dealership was pleasant. 2/19/2017 More

Shawn Memetov outstanding Shawn truly cares and looks to do the right thing. He takes responsibility and has shown he is willing to do the right thing and create win win scena Shawn truly cares and looks to do the right thing. He takes responsibility and has shown he is willing to do the right thing and create win win scenarios for the company and customer. More