Wayne Mazda

Best place to. It a car. James was the easiest person to deal with. I will send anyone I know who needs a car here It a car. James was the easiest person to deal with. I will send anyone I know who needs a car here More

James is the most knowledgeable and professional sales person that we have ever worked with. He knows every detail and did a great job walking us through everything. He was not pushy and followed up with person that we have ever worked with. He knows every detail and did a great job walking us through everything. He was not pushy and followed up with us throughout the process. We highly recommend him. More

I was also looking for a vehicle. Last week only we bought a Mazda CX-5 for one of my friends from Wayne Mazda. I was still confused between Toyota RAV 4, Hyundai Tucson SEL, Honda CR Last week only we bought a Mazda CX-5 for one of my friends from Wayne Mazda. I was still confused between Toyota RAV 4, Hyundai Tucson SEL, Honda CRV and Mazda CX5/ CX50. I took my time, I researched and finally I got settled on Mazda CX50. There were a couple of features which were not available in CX-5 so I moved to CX-50, also it has that beast look so Yep CX50 was the one for me, but the thing is I wanted to get CX50 at good price so I called their Internet sales manager (Jason Remache), We were negotiating a deal, I offered him one number, he was not agreed but I was like hey if you wanna deal with me then I won't go above this number. Then he put me on hold for 15-20 minutes, talked to his manager and he said if I wanted to steal at this price you have to come down today and put some deposit. I was ready big time, so I reached there by 6:30 and that Jason was there, we talked, he connected me with Carlos, and we figure it out yeah that's a good one. we test drove the car, initially I was not satisfied because it has that noise, also the ceiling height was low though the ground clearance was high, but Carlos walked me through all the other good features. Still, I was not that satisfied, I slept over it. Next day I called Carlos and said hey I wanna test drive again and I want to take this vehicle on Interstate highway, he agreed. We reached there on Saturday; I knew Saturday is very crowded day for any dealership, so this time Carlos did not come with us. We test drove the car for 25-30 miles. Somehow, I was satisfied this time, and we finally booked the car. I put $2,500 deposit and booked CX-50. We finalized the deal in the good APR rate (0.9% APR) and yeah, the deal was tough, but I was adamant that I won't go above this number, and somehow, we both agreed. We went there after a week and Carlos was keeping this car ready. Soul red color was looking very pretty. The whole process was done within 45 minutes because I was continuously in touch with Carlos. He kept the paperwork ready, he kept everything ready, the finance manager Nalda was helpful she offered us some policy which we politely declined. I know all the plays because as I mentioned we have got new car for one of my friends in last week, so I knew this play. I declined all the extra insurance which finance measure was giving me. I just put down payment ($15,000), rest financed with their in-house MFS (Mazda Financial Services) for 0.9% APR and yeah it was in and out within 90 minutes. we drove our new car happily. Carlos was very helpful I need to mention the Carlos name because he was patient while delivering the car, he made sure I know all the details, he spent the good 30-40 minutes answered all my question. He said that if you have any more question, you can message me anytime. During whole process, there was no pressure. He assured me that he will assist me even after the purchase. Also, Wayne Mazda offers free oil change for lifetime. I know there's a long waiting at their side and I know there would be some catch (tire rotating, filter, labor cost – but that’s same everywhere) but I still got a good deal in fact I got a very good deal because Wayne Mazda has that much inventory, they have 200-300 cars in the inventory so they can deal with you. If you are looking for Mazda, yep there are other Mazda dealers and I have reached to them but the negotiation or offer which Wayne Mazda can give you I doubt any other dealer can give you that. Now the real challenge starts: Their service, lets see how it goes - hope i get the same attention as i was getting while buying new car More

Experience was very pleasant, went in knew what i wanted and got out at a reasonable time and got out at a reasonable time More

Matt did his thing to work up a deal. Great experience, look forward to working with him again in the future. Great experience, look forward to working with him again in the future. More

James V. was a pleasure to work with . He was very knowledgeable about the vehicle and made my car purchase extremely easy . was a pleasure to work with . He was very knowledgeable about the vehicle and made my car purchase extremely easy . More

Steve is the the best! This is my fourth cx5 from him, he’s not pushing and just so down to the earth. Every experience with him was excellent!!!! This is my fourth cx5 from him, he’s not pushing and just so down to the earth. Every experience with him was excellent!!!! More

Great person, very respectful, great custumer service, very knowledgeable and really finds the way to maintain the customer happy and interested in make the deal. very knowledgeable and really finds the way to maintain the customer happy and interested in make the deal. More

Great service, I was able to process everything and bring CX5 less than 3 hrs. CX5 less than 3 hrs. More

My entire family, and me, have now leased a Mazda at the Wayne location through Stephen. From start to finish, he made the process easy and enjoyable. Can't recommend him enough! Wayne location through Stephen. From start to finish, he made the process easy and enjoyable. Can't recommend him enough! More