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Wayne Subaru
Pompton Plains, NJ
1,570 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,570 reviews
February 02, 2020
Very good experience buying my new Forester.I would Very good experience buying my new Forester. I would recommend your dealership. Ken, the salesman was informative and very helpful finding me the rig Very good experience buying my new Forester. I would recommend your dealership. Ken, the salesman was informative and very helpful finding me the right car. More
by lynda6
Verified Customer
February 01, 2020
Fantastic dealership who’s motto is family first and always has customer satisfaction their top priority... you are family at Wayne Subaru ... wouldn’t buy A S209 anywhere else👍 always has customer satisfaction their top priority... you are family at Wayne Subaru ... wouldn’t buy A S209 anywhere else👍 More
by trudan01
Employees Worked With
Other Employees :
Frank Thierwechter, David Fried, Nick Gigantes, Joan Vaccaro, Joe Wisneski, Dan Trudeau
February 01, 2020
Great job I needed to address some recalls. Service was timely and efficient. Appreciated the heads up and arrangements for a rental while my car was in service I needed to address some recalls. Service was timely and efficient. Appreciated the heads up and arrangements for a rental while my car was in service. More
by Driver
Employees Worked With
Roy Smith
January 31, 2020
Every body is always welcoming and engaging. Service is fabulous I always have a good experience I would recommend this service department for any Subaru owner. fabulous I always have a good experience I would recommend this service department for any Subaru owner. More
by ritad11
Employees Worked With
Roy Smith, Jackie Aboyoun
January 31, 2020
Everyone was terrific! I love the new car. Jackie and Klaus did well in providing me the great info of the new car! I highly recommend this dealership! Klaus did well in providing me the great info of the new car! I highly recommend this dealership! More
by johnnysmooth83
Employees Worked With
Klaus was excellent!, Frank Thierwechter, Jackie Aboyoun
January 31, 2020
From the phones to the service - you rock! The finest dealership I have ever visited. I will never go anywhere else. From the drop-off (after closing time), when the gentleman closing up stop The finest dealership I have ever visited. I will never go anywhere else. From the drop-off (after closing time), when the gentleman closing up stopped in his tracks on a Friday night to reopen the doors and process my car, to the speedy and thorough service, to finally picking up my car the very next day from the NICEST, most amicable people I have ever met. Thank you! More
by mboonshaft
Employees Worked With
John Greenwald
January 30, 2020
Excellent all the way around. I could not ask for better service. They were very helpful and courteous. Always a pleasure to deal with. Superb service from beginning to end. I could not ask for better service. They were very helpful and courteous. Always a pleasure to deal with. Superb service from beginning to end. More
by JOSEPH B.
Employees Worked With
Can't think of the fellow's name that did the car intake. Also, Steve who is the shuttle driver.
January 30, 2020
The dealership is great but numerous calls and emails asking for my review of a service visit. Lost a star for annoyance. Once is enough. asking for my review of a service visit. Lost a star for annoyance. Once is enough. More
by candiceannebrown
Employees Worked With
Don’t remembee
January 30, 2020
The staff at Wayne Subaru are friendly and professional. My wait was not long and it was an excellent service experience overall. I appreciate the effort. Thank you. My wait was not long and it was an excellent service experience overall. I appreciate the effort. Thank you. More
by jjoseph284
Employees Worked With
Tony Maggiore
