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Wayne Subaru

Pompton Plains, NJ

4.9
1,368 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,368 reviews

April 12, 2024

Good welcome and sales person was courteous and clean show room. Not much waiting finance was slow More

by bcsud2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Wayne Subaru responded

We appreciate the feedback and star rating. We hope you enjoy your vehicle! Thank you! - Wayne Subaru

April 11, 2024

I was very thankful for my experience with Michael Willey and Anthony Smolt, as my first car buying experience was soured by David Volpe and Mark Waltich. I felt manipulated and gaslit into going to Wayne Su More

by imp2024
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Waltich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Volpe
Apr 17, 2024 -

Wayne Subaru responded

We're sorry to hear about your mixed experience with our team. We always aim for transparency and honesty in all interactions, so it's concerning to learn that you felt manipulated at any point. However, we are glad Michael and Anthony were able to help improve the situation. If there is anything else you'd like us to address or if you have further feedback on how we can better serve customers like yourself in the future, please don't hesitate to reach out directly - Thank you, Charles Moltane - Subaru Support Manager - cmoltane@waynesubaru.com

April 05, 2024

Friendly, professional and helpful. A very pleasant experience.. I would recommend Wayne Subaru to friends and family without hesitation. More

by liquideastcoast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Wayne Subaru responded

We're so glad to know you had a pleasant experience with us at Wayne Subaru! Your recommendation means the world to our team. Safe travels and we look forward to serving your friends and family in the future!

April 05, 2024

Wayne Subaru totally changed my perspective about car buying. I've had negative experiences in the past where it literally took at least 5 days to purchase a vehicle. Wayne subaru got me in and out with More

by Timothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Wayne Subaru responded

Hi Timothy L! We're so glad to have changed your perspective on car buying at Wayne Subaru! It's great that our team could provide a quick and efficient experience for you. Enjoy your vehicle and thanks again for choosing us!

April 04, 2024

From beginning to end Nick was very pleasant, he made my purchase experience quick and simple. Thank you. More

by Langier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Wayne Subaru responded

We're glad to know that Nick made your purchase experience at Wayne Subaru quick and simple. Thanks for sharing this positive feedback!

April 03, 2024

I have been a Subaru owner for years (traded in my last Forester) and this new Outback Touring is the best yet. The electronics are really improved and the creature comforts have been really enhanced. I More

by njzfourteen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Vranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Szewczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Petti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lochridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Wayne Subaru responded

Hi! We're delighted to know that you've had such positive experiences with our sales and service departments at Wayne Subaru. It's great to see your satisfaction with the new 2024 Subaru Outback Touring! Thanks for sharing this review, we appreciate it!

April 03, 2024

Everyone was pleasant, no pressure, and obviously anxious to sell a car. Easy to do business with. More

by lhwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Wayne Subaru responded

Hi, I H White! Thank you for leaving us this five-star review and kind words about our sales team at Wayne Subaru! We'll see you next time!

April 02, 2024

Tom Wall was my salesperson and he was great. Informative and no games. Did not rush me and negotiated a reasonable price. I have already been recommending Tom and Wayne Subaru. More

by sandigros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Apr 02, 2024 -

Wayne Subaru responded

Hi Sandigro! We're so glad to know that you had a great experience with Tom and our team at Wayne Subaru. Thank you for recommending us, we appreciate your support!

April 02, 2024

I was very pleased with the service I received. I leased three vehicles from this location with the past year and had no problems. More

by jhunter7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Wayne Subaru responded

Hi J Hunter! It's great to know that you had a positive experience leasing vehicles from Wayne Subaru. We appreciate your support and look forward to serving you in the future!

April 02, 2024

Loved my experience at Wayne Subaru. Everyone was super nice and laid back and upfront with costs - none of the pressure and weird back-and-forth usually associated with car dealerships. More

by CrosstrekEnthusiast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Apr 02, 2024 -

Wayne Subaru responded

Hi! We're delighted to know that you had a positive experience at Wayne Subaru! Our team always aims for transparency and efficiency. We appreciate your feedback, enjoy the ride in your car!