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Wayne Subaru

Pompton Plains, NJ

4.9
1,386 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,386 reviews

October 01, 2022

I had an excellent experience at Wayne subaru. Sean answered all my questions and followed up and was a good communicator, but he wasn't pushy or annoying like many car sales persons are. They wer More

by payton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Oct 03, 2022 -

Wayne Subaru responded

Thank you for your review, Payton! We're so happy that Sean provided you with an excellent visit and hope you keep enjoying your Subaru Forester! We look forward to seeing you next time at Wayne Subaru!

October 01, 2022

Extremely satisfied with the knowledge, dedication, and with how pleasant this experience was, We have never experienced this kind of great service! We have been telling everyone how satisfied we are! Y More

by joe-aileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Oct 04, 2022 -

Wayne Subaru responded

Thank you for sharing your review! We're so honored to have you as a customer at Wayne Subaru!

September 30, 2022

Overall, I had a very positive experience. John and the Wayne Subaru team made it an easy process. Enjoying my new car! More

by AUTUMN102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Greenwald
Sep 30, 2022 -

Wayne Subaru responded

Thank you for the excellent review! John & the team are thrilled to hear you're enjoying your new vehicle and hope to see you again next time here at Wayne Subaru!

September 30, 2022

I am a repeat customer because of the care received by Joan !!!! Everythig was fully explained. I felt comfortable leaving the showroom and I am confident that I received the best deal. More

by faveauntnina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Joan Vaccaro
Oct 03, 2022 -

Wayne Subaru responded

Thank you for returning to Wayne Subaru! We're so happy that Joan provided you with an excellent visit! We look forward to seeing you next time!

September 30, 2022

Great experience! Smooth process from start to finish. Couldn’t ask for better. Thanks you. More

by kioja6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Wayne Subaru responded

We're happy to hear you had a great experience with our Wayne Subaru team! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future!

September 28, 2022

Super responsive, honest and helpful. Matt and John were a great team to get us in the door and looking at all available options. From initial inquiry to purchase was fast! We selected ou More

by nbhearn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lutz, David Fried, John Greenwald
Sep 29, 2022 -

Wayne Subaru responded

Your review has made our day! We appreciate you taking the time to leave Matt and John your wonderful five-star feedback and hope that you continue to love your new Outback! Thank you for choosing Wayne Subaru!

September 27, 2022

A pleasure to deal with. No hassles, hidden fees or pressure to purchase add ons. The whole purchase experience was fast and easy. More

by butch450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Sep 28, 2022 -

Wayne Subaru responded

Thank you for taking the time to leave us a review! We're thrilled to hear you had a smooth experience with our team here at Wayne Subaru and we hope you'll be visiting us again in the future. Take care!

September 26, 2022

Sales people were honest and there were no high pressure tactics. Sean gave me a price when I ordered the car and there were no additional charges except for items I selected at delivery. Car came in three More

by w.schmalz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Wayne Subaru responded

Thank you for sharing your experience! We appreciate you trusting Sean & the Wayne Subaru team with your purchase and hope we have the opportunity to work with you again in the future. Take care!

September 22, 2022

Went in to dealership & was able to place an order for an in transit car. No money taken at the time. Car came in about a month. No changes to the deal. Sean was great to work with & would recommend him. More

by djseozment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Wayne Subaru responded

Thank you for sharing your experience! We appreciate you trusting Sean & the Wayne Subaru team with your business and hope you enjoy your new vehicle!

September 19, 2022

I had a very positive experience. I bought my car via website, email and phone conversations and then finalized the purchase at showroom upon pickup. No trickery - honest straightforw More

by Chazster
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Sep 22, 2022 -

Wayne Subaru responded

Thank you for sharing your experience! We're happy to hear our team made your purchase a smooth one and we'll be sure to share these kind comments with them. Enjoy your vehicle and please don't hesitate to reach out if we can be of service again in the future! - Wayne Subaru

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