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Wayne Subaru

Pompton Plains, NJ

4.9
1,575 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,575 reviews

April 07, 2021

This was the best experience we ever had purchasing a car! Strongly recommend Sean who was our salesman. He took the time to answer all our questions and go over all the details. I didn’t feel rushed a More

by LMBINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter
Apr 07, 2021 -

Wayne Subaru responded

That's what we like to hear! Thank you for taking the time to share your experience with Sean and the Wayne Subaru team. We're glad to hear the whole experience was stress-free and enjoyable.

April 06, 2021

Our Salesman Sean was so pleasant and helpful and not "pushy" at all. He made the process easy and I felt very comfortable. Both in the manner of covid provisions and in choosing a vehicle that suited m More

by LYNN_HIRSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman at the front desk was pleasant and helpful also., Frank Thierwechter, David Fried
Apr 06, 2021 -

Wayne Subaru responded

We are so glad that our Wayne Subaru team could provide a pleasant, helpful experience! Thank you for taking the time to leave us this kind review.

April 06, 2021

Pleasant, knowledgeable, and professional sales staff! We were looking for a used car and they had a good selection of certified preowned inventory to chose from. The purchase was easy as Christie in Financ More

by KGROSS4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charles Moltane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie Reichert, Finance
Apr 07, 2021 -

Wayne Subaru responded

On behalf of everyone at Wayne Subaru, we'd like to thank you for continuing to choose our team to provide a five-star buying experience! We appreciate you being part of the family!

April 06, 2021

Accommodating, helpful, friendly, thorough and patient. Wonderful experience especially during a difficult time. They covered all my questions and have been just as available since I drove away. Highly More

by MGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jacoby, Frank Thierwechter, David Fried
Apr 07, 2021 -

Wayne Subaru responded

We're so happy to hear our team provided such great care during your visit! Thank you for this great review and for choosing Wayne Subaru! Let us know if you need anything else!

April 02, 2021

I had previously bought 4 new cars from different dealers and my experience had been totally negative. On this occasion I visited Wayne Subaruy and my experience at Wayne Subaru was wonderful. the salesman S More

by Angel Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Wayne Subaru responded

Angel, thank you! We are so happy that Wayne Subaru could provide a professional experience that supersedes some of the negatives times you've had in the past. We really appreciate you giving Steve 5 stars, he is a star on our team for sure!

April 02, 2021

Everyone was friendly and professional. They covered every detail and answered all questions. I know that I can rely on them for further questions in the future. More

by T
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter
Apr 02, 2021 -

Wayne Subaru responded

So glad our team could help get you the answers you needed during your visit! Thank you for the awesome review and for coming to Wayne Subaru!

April 01, 2021

John is friendly and helpful. He made sure we got the best deal possible. Great service too. He cares for his customers. Highly recommended. Subaru cars are always reliable. More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Greenwald
Apr 01, 2021 -

Wayne Subaru responded

Thank you for this great feedback, Grace! We're so glad to hear John took great care of you and could get you a great deal! Enjoy your new ride and we'll see you on the road!

March 31, 2021

Very good experience all the way around. Salesman Gary, finance, service, all excellent. I bought a subaru forster, my 5th car with Wayne subaru! Thx More

by alanfedeli
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter, David Fried, Dan Trudeau, Roy Smith, Gary Blackman
Mar 31, 2021 -

Wayne Subaru responded

Thank you for your years of business with us at Wayne Subaru! We're honored to receive your support!

March 30, 2021

This was my first time purchasing a car and Gary was really great and knowledgeable. He made the whole experience easy for me to understand. I love my car! More

by Joy
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter, Gary Blackman
Mar 31, 2021 -

Wayne Subaru responded

We're so glad you love your new car and Gary could assist you through the process! Thank you for this great review and for choosing Wayne Subaru!

March 28, 2021

This was our first time purchasing a Subaru and we do not think the last. Everyone at the dealership was friendly and helpful. We are quite happy with our Forester. More

by KCAPELAKOS
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, David Fried, Joan Vaccaro
Mar 30, 2021 -

Wayne Subaru responded

Welcome to the Subaru family! We are so glad to hear you had a great experience with our team at Wayne Subaru and hope you love your Forester!

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