Wellesley Toyota

I purchased a 2011 Toyota Sienna AWD Limited. The price was very fair and the vehicle was exactly as described online and through email. The dealer told me it was in one accident, had some minor dings/chip was very fair and the vehicle was exactly as described online and through email. The dealer told me it was in one accident, had some minor dings/chips in the paint, but overall was in excellent shape. They got me a better finance rate than I could get through my own credit union, and fixed a few minor things that needed to be done. While it was being repaired, they provided me with a loaner vehicle which made my life a lot easier. Kevin was great, Shaun Fisher helped me with the financing and he was excellent as well. Service did a great job with the minor repairs and I have to say it was one of the most pleasant buying experiences I have had. I had bought two previous vehicles at Acton Toyota of Littleton, had great buying experiences there, but they did not have the used Sienna I was looking for. I was nervous about going to another dealer, but Toyota of Wellesley is right up there with Acton Toyota in my book now...you can't go wrong at either dealer. More

First let me say that we did not end up purchasing a vehicle from Wellsely Toyota. However, I would recommend anyone who wants a Toyota to visit this dealership. They use a new model to handle car sal vehicle from Wellsely Toyota. However, I would recommend anyone who wants a Toyota to visit this dealership. They use a new model to handle car sales and we found this to be a breath of fresh air. The way it was explained to us was Martin was our salesman, finance advisor and manager all rolled into one. He would never leave to talk to anyone else when negotiating and would not need to have us waiting for someone to free up to do the finance portion. In fact, he wouldn't even take us out for a test drive, a product specialist (Wesley) would do that for us and explain the vehicle. We already knew what type of vehicle we wanted, but they didn't have any on the lot, except one that was just sold. Wesley took us over to the sold lot to look at the inside of the car and see all the options available on that trim. When we got back inside, Martin found a vehicle that was incoming that fit all our needs. He showed us the MSRP and the invoice price. I showed him a quote I got from one other dealer and asked if he could match it, which he could not. He lowered the price as much as he could, and it was still more than what the other dealer was offering. We even tried to have him throw in a few extras and we'd take the deal right then and there to offset the price difference, but there wasn't much more he could do. We liked not only the location (closer to home) of this dealership but also how they approached their business, but in the end money talks and we ended up going with the other dealership. I have to say that I did like their service area as well, so while we did get a vehicle from another location, we will probably bring the car in for maintenance here. I would highly recommend anyone looking at Toyota to give this dealership a try. No pressure, no slimy salesmen, but a very pleasant experience, even though we didn't purchase from here. More

The customer service at wellesley Toyota was excelent, the sales person Nathan Ingram was very helpful, curteous and professional. I would recommend them to anyone looking for a good car and great custo the sales person Nathan Ingram was very helpful, curteous and professional. I would recommend them to anyone looking for a good car and great customer service. More

I could not have had a better car buying experience than my recent Toyota purchase from Ellen Traganos of Wellesley Toyota. I was out kicking tires one day, looking for a used car for my son who had jus my recent Toyota purchase from Ellen Traganos of Wellesley Toyota. I was out kicking tires one day, looking for a used car for my son who had just passed his driving test. Rather than head out to walk the lot, Ellen made sure she understood exactly what I wanted and quickly honed in on my concerns about my son's safety in winter driving as well as the potential for maintenance issues when buying a used vehicle. She zeroed in on the RAV4 which features AWD and then located one that still had 21 months and 23,000 miles remaining on it's of bumper-to-bumper warranty. To sweeten the pot, the vehicle had 9 months and 11,000 miles of Toyota Care - their free maintenance program - so I will not have any expenses for scheduled maintenance for nearly a year! Ellen & I quickly came together on a very competitive price and - in less than an hour - I had made one of my easiest vehicle purchases. We picked up the car a few days later and it runs like a charm - I'll be shocked if I ever need the bumper-to-bumper warranty but it is sure comforting to know it's there. More important, I can not say how relieved I have been knowing that my son has AWD as he drives off into another of the multiple snowstorms we have had this past month. Great job Ellen! More

This was my first time buying a used car and Jason and Shaun made it so easy! They were helpful in finding just the right car for me and walked me through the process. They were generous with their time a Shaun made it so easy! They were helpful in finding just the right car for me and walked me through the process. They were generous with their time and knowledge. More

On Saturday 2/26/2014, I bought my first car from Toyota of Wellesley. I was apprehensive going on my own to buy my first car as some of my experiences with other dealers were less than comfortable. My exp of Wellesley. I was apprehensive going on my own to buy my first car as some of my experiences with other dealers were less than comfortable. My experience at this dealership, Toyota of Wellesley, exceeded my expectations on the quality of customer service that I received. Both John and Nathan were very professional, knowledgeable and treated me with great respect. I brought my dad to get his input on the final decision and he was so impressed with their follow up to details, that he has ordered a car from them as well. After I had purchased the car, the level of service has been just as impressive. Nathan took time and went through all the features of the car with me and my dad. He took his time in making sure that I knew how to work everything and that all my questions were answered. For my first time buying a car, I have to say that my overall experience couldn't have gone any smoother. Great place to buy a car and really excellent customer service. More

I am from Ohio and recently purchased a car from this dealer. I am amazed at how smoothly the transaction went, thanks to John Mansour and Ellen. They were more helpful and cordial than any of the many dealer. I am amazed at how smoothly the transaction went, thanks to John Mansour and Ellen. They were more helpful and cordial than any of the many dealers I have ever dealt with. There were no salesmanship games. The transaction was very straightforward. More

I was very pleased with our recent experience purchasing a used Sienna from Wellesley Toyota. The salesman, Jason Crede, was very friendly, treated us with respect, and spent the time to explain the featur a used Sienna from Wellesley Toyota. The salesman, Jason Crede, was very friendly, treated us with respect, and spent the time to explain the features of different vehicles, as well as the particulars of the car we ultimately picked. I thought we got a very fair deal on both the new vehicle and our trade-in and overall it was a very positive experience (which I hadn't been expecting). Also important, things were accomplished in a very efficient manner, so I didn't have to spend a lot of time waiting around. Based on this experience I highly recommend this dealership. More

Our experience at Wellesley Toyota was topnotch from beginning to end, including the lovely woman who greeted us, Connie to the knowledgeable and helpful salesperson , Jason to the other gentleman, Sha beginning to end, including the lovely woman who greeted us, Connie to the knowledgeable and helpful salesperson , Jason to the other gentleman, Shaun, who dealt with all the paperwork. They were all very professional and friendly and we accomplished our goal of getting a good (lightly) used Rav4 very efficiently. And it’s been snowing ever since we made the purchase. Thank you, all! Frank and Martha More

I was very apprehensive about buying another car. It has been over 12 years since I bought my last car so I was not looking forward to all of the typical wheeling and dealing that usually takes place. Was been over 12 years since I bought my last car so I was not looking forward to all of the typical wheeling and dealing that usually takes place. Was I ever surprised to find out how the times have changed! The atmosphere at Wellesley Toyota was very relaxed and friendly! I had an idea of what I was looking for and lucky for me they had the car I was interested in. Nathan was very knowledgeable and never hesitated to explain every aspect of the car. After a very successful test drive, I pretty much knew the car was a keeper. Once back at the dealership, it was a simple as 1-2-3 and you're done! The whole process was quick and painless...wish I could say the same about the root canal I had the next day! Anyway, the salespeople and the dealership were great and I would strongly suggest that you make a stop in to Wellesley Toyota to get your next car! More