About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Wellesley Toyota

4.7

669 Lifetime Reviews

234 Worcester Street, Wellesley, Massachusetts 02481
Call (781) 237-2970

669 Reviews of Wellesley Toyota

Sort by Write a review
February 18, 2009

"I usually dread the purchase of a new vehicle due to the..."

- Kristin B.

I usually dread the purchase of a new vehicle due to the aggravation and hassle but my experience with Toyota of Wellesley was actually positive and enjoyable (yes, I said enjoyable! This is what buying a new car is all about!). I had done all my research and I had previously been communicating with more than 10 other dealers in the area. Since I’m from NJ, it was critical that I find not only a competitive price but also a dealer I could completely trust. Honesty goes a long way when you are negotiating out-of-state by phone and email and I dealt with some real arrogant, ignorant people at some of the other dealerships. Toyota of Wellesley beat the competition and I secured a new 2009 Rav4 Limited for a great deal and in record time. I dealt with Joe O’Connell and his professionalism, responsiveness, and courtesy go unsurpassed. I called him in the morning and we closed the deal by that same evening. Joe answered my every question and concern, he did not pressure me for a minute, and I felt extremely reassured by the purchase. When I drove to MASS. to secure the vehicle, there were no surprises, no hidden fees and the reassurances were confirmed by Joe’s friendliness and eagerness to show me every function and detail of my new car. I requested several additional accessories that were installed and working like a charm. I honestly could not have imagined a more seamless and positive experience. THANK YOU TOYOTA OF WELLESLEY AND JOE O’CONNELL FOR A FIRST-RATE BUYING EXPERIENCE!! I highly recommend this dealer without exception and you should not waste your time with other dealers.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe O'Connell
February 18, 2009

"Based on my experience, I would highly recommend buying a..."

- semka

Based on my experience, I would highly recommend buying a car from the pre-owned center at Toyota of Wellesley. I had been looking for a vehicle for a couple of weeks before coming to this dealership and had done a lot of research on my car of choice, the Scion XA, prior to this. It was the third Scion XA I looked at and I found their representation of the car, which I had found listed online, to be accurate. It was in pristine working condition. The salesman, Jeff, is as honest and down-to-earth as people come. He's very good at communicating often and clearly, so I felt informed of every step of the process. And there was no pressure, which was very different from my experience at other dealerships, and much appreciated. The value in the car was unmatched. I'm on a tight budget, so I'm glad I made the hour-and-a-half drive there to look at it. It saved me over $2000 (and that's off of the competitor's negotiated price; over $3000 less than the competition's list price). The dealership even gave the car it's 30K service when the odometer reading was at 28K, in effect saving me a bit more there. Everyone at Toyota of Wellesley was helpful and organized. They even provided me information on how to dispose of (and get paid for) the broken-down car that I was replacing. I would definitely do business with them again.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Tang, Nai Nan Ko Jr, Michael (financing)
February 11, 2009

"As the family designated car buyer, I have bought/help..."

- dzalkind

As the family designated car buyer, I have bought/help bought 30+ cars over my lifetime, including many Toyotas. My recent experience buying a Prius at Toyota of Wellesley has been one of the easiest and straight forward transactions that I ever had. I worked with Greg Lavin there, he was knowledgeable, helpful, and honest. He steered me to through the various options in order to get the one with the features that I was looking for at the best price. As a result, I was able to get the car that I wanted at a price that works for me without wasting any time (the whole transaction from test drive to papers was less than 1 hour total). Although I have been biased in the past towards larger dealers, Toyota of Wellesley was very competitive offering large dealer pricing with the benefit of small dealer service. I would definitely recommend them if you are considering a purchase.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lavin
February 08, 2009

"My experience at the Pre-Owned center was awsome. The..."

- GordonG08

My experience at the Pre-Owned center was awsome. The sales representative took care of me and made me feel like a real VIP. The salesman listen to my needs and picked a few vehicles for me to choose from. He took into account what I felt my needs were and suggested a couple of vehicles that he felt may fit my needs. I chose a 07 Subaru Legacy and I love it. Another way that KO made my car buying experience great was through the financing center where they were able to explain the process and get me a great loan, they did not just get me a loan from their preferred finance bank but I know he shopped me contract around and got me the best loan for me. Thank you KO auto Pre-owned. I have had no issues with KO or my vehicle, and would recommend that anyone looking for a great values on a used vehicle go strait to the KO Pre-owned!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nai Nan Ko
February 05, 2009

"Ownership is definitely present and involved at this..."

- OrthoRad

Ownership is definitely present and involved at this dealership in a nonpressured environment. It is nice to see that a family operated dealership is so hands on even after the sale. After having visited nearly all the other Toyota dealerships in a 25 mile radius, I happened to bring my trade in for evaluation. Shaun gave me a verbal quote on what it would be worth which was higher than the places I had previously taken it to. It was in keeping however with all the online websites such as KBB, NADA, Edmunds unlike the other dealerships. They didn't have the features on the truck I was looking for the day I brought it in, but I discussed what I was looking for and Shaun said he would keep that in mind. A few days later, they were able to find the car with the specs that I wanted and I came in, somewhat hesistant because things had not been in writing. However, they remembered exactly what had been promised and kept true to their word. Upon seeing the truck, we worked out what I would have liked repaired or replaced on the it before purchase and again, they kept to their word. During the signing of the paperwork with Michael, I met Nai, the owner's son who popped in to say hello. He helped me decide on whether the extended warranty was right for me or not without pressuring me. I tossed out "what if" questions and we worked out various scenarios to help my decision. After the sale, we've enjoyed the Highlander Hybrid Ltd greatly except the tires that came with it. In this regard, I emailed Nai about my concerns and he promptly put his service manager Eric on it who even contacted the tire manufacturer (Yokohama) about it. Come spring when I'd like to replace them, they are filing away our discussion from February so that they can help me get the replacements I desire at a fair value. I'm very pleased with the service I have received at Toyota of Wellesley. Others at work have already bought from there as well this past month and are pleased as well.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nai, Shaun, Michael, Alens, Eric (service).
February 04, 2009

"Extremely professional organization. From the start you..."

- cence76

Extremely professional organization. From the start you could sense that the salesman really cared about your requirements, wasn't pushy, knew what he was talking about and didn't try any hard sell. I've bought two cars from Wellesley Toyota and each experience was fabulous.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Tsang
February 02, 2009

"I just bought my first car(a 2008 Jetta) from this..."

- rcg91680

I just bought my first car(a 2008 Jetta) from this dealership and I was extremely pleased with my experience. Both Lenny and Mike were very professional, helpful, informative, respectful and a pleasure to work with from beginning to end. I am so happy with my car and these two individuals made the experience all the much better. I will be recommending this dealership to anyone of my friends/family who is intersted in purchasing a car. Thank you Lenny and Mike! Rebecca Gilligan Purchased car 1/23/2009

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Ball and Mike
January 31, 2009

"We recently worked with Lenny Ball of Wellesley Toyota on..."

- bayley

We recently worked with Lenny Ball of Wellesley Toyota on the purchase of a 2005 4Runner. Found Lenny to be extremely responsive and knowledgeable and thankfully, not pushy at all. Rather than saying something like the "brakes checked out fine" --Lenny reviewed the findings of the service team in detail and gave specific and accurate answers to our questions (e.g. front brakes are new and rear has 60% left.) A couple of issues needed follow-up, he was thorough and forthcoming, -- qualities you don't encounter very often these days!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Ball
January 27, 2009

"In the market for a minivan for my wife, I did a lot of..."

- reza5240

In the market for a minivan for my wife, I did a lot of research on our new Sienna XE AWD. I requested quotes over the internet from about 10 dealers in Boston area. Wellesley Toyota responded quickly with the best quote. My wife visited Wellesley Toyota for a test drive and Gregg gave her a written quote on the car! I had never seen that before. I shopped the written quote at a few dealers and everyone told me they could not come close and that Wellesley Toyota is probably running the bait and switch scheme on us. It was not the case. Gregg found us the exact car we were looking for in the hard-to-find color that we wanted in a few days. We highly recommend this dealership. They are not the high pressure sales folks that you normally see at other dealerships. They treat you with respect and dignity, plus they offer you the best price around. Why would you shop anywhere else?

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lavin in Sales and Kevin in Financing
January 27, 2009

"Dan in sales rocks, Eric in Sales rocks, Kevin rocks in..."

- chipotoole

Dan in sales rocks, Eric in Sales rocks, Kevin rocks in financing. I was looking for a specific FJ Cruiser and they found one for me that they were going to swap with Boch Toyota and Boch sold it out from underneath them, so they found another one and installed all the accessories I wanted for the same original price we agreed upon. A lot of leg work on their part (I think). They gave me a solid price for the trade-in, same as the kbb trade-in value, so I was happy. Love the FJ, love the dealership, would totally go back for my wife's car (if she wants a toyo). Thanks again guys!!! Chip

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lombardi
631 - 640 of 669 results