I had a FANTASTIC experience at Wellesley Toyota. I found the exact car I was looking for at Wellesley Toyota on autotrader.com, I sent an email and received a response from Ted within 10 min. Ted and I communicated multiple times through out the day - I was extremely impressed with the prompt response and how helpful he was - extremely nice and very comforting, especially since I live in Maine and they are a Mass. dealer. I liked that Ted called me on the phone, it gave me a chance to communicate with a real person which I think is so important over the internet. Ted put together a sales agreement for me and I made an appointment to come down and meet with Lenny a few days later. Lenny called me right away to introduce himself and immediately made me feel comfortable. When I arrived at my appointment, I met Lenny, who then went out of his way to make sure that my fiance and I were happy (we're hard to please too). He answered all of our questions and was very helpful. Lenny's engaging personality and willingness to go the extra mile really made our experience worth the 3.5 hour drive. Needless to say, I bought the car - which is in incredible condition and exceptionally clean - I got what I feel was an amazing deal and I couldn't be happier. I would definitely recommend Wellesley Toyota to my friends. If I ever buy another car, I would definitely make the 3.5 hour trip back to see Lenny.