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Wellesley Volkswagen
Wellesley, MA
3,368 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,368 reviews
Verified Customer
February 17, 2022
We are very happy with the amazing service and accommodating nature that Drew and the entire Wellesley VW service department shows each and every visit ! accommodating nature that Drew and the entire Wellesley VW service department shows each and every visit ! More
by eagan77
Employees Worked With
February 16, 2022
I love going to the VW Wellesley location for car service because they are attentive and have been the best in customer service. I especially like working with Drew because he takes the time to explain what because they are attentive and have been the best in customer service. I especially like working with Drew because he takes the time to explain what needs to be fix and follows up if I had any questions. Thank you!!! More
by CMB
Employees Worked With
February 16, 2022
Drew was great, super friendly and personable. Made sure I knew all of the cost up front and checked in on me throughout the process. All around a great experience thanks to Drew! Made sure I knew all of the cost up front and checked in on me throughout the process. All around a great experience thanks to Drew! More
by haflerfitness
Employees Worked With
February 16, 2022
Informative, pleasant, and pretty quick Like the clear communication Easy in and out Filler word. communication Easy in and out Filler word. More
by JTHOMPSONART
Employees Worked With
February 15, 2022
The service at Wellesley Volkswagen was great. This is my second car that I have bought from them This is my second car that I have bought from them More
by rnewis
Employees Worked With
February 15, 2022
Rapid service, cheerfully given. Coffee and car wash appreciated. Wish you were closer to my home as dealer ship used top be. Coffee and car wash appreciated. Wish you were closer to my home as dealer ship used top be. More
by Never Too Late
Employees Worked With
Matt Pitts, Samantha Briody
February 14, 2022
Prompt and thorough service. Heather is always very helpful and personable at the cashier's desk. Heather is always very helpful and personable at the cashier's desk. More
by SMFOGEL
February 14, 2022
Excellent experience at Wellesley VW. Drew was friendly, answered all my questions, provided updates on timeline of repairs and arranged for a free loaner car (as I live 2 hours away). Drew was friendly, answered all my questions, provided updates on timeline of repairs and arranged for a free loaner car (as I live 2 hours away). Afterward he arranged for mailing something I left behind. I may be switching to Wellesley VW despite the distance ! More
by AB587688
Employees Worked With
