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Wellesley Volkswagen
Wellesley, MA
3,335 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,335 reviews
October 20, 2021
Response was prompt. Explanations were clear and understandable. Follow-up was appreciated. Overall a good experience. understandable. Follow-up was appreciated. Overall a good experience. More
by C.E.STEINMAN
Verified Customer
October 16, 2021
I brought my daughter's convertible beetle in for a roof repair, after getting shoddy workmanship from a different dealer. Drew was extremely helpful, and documented exactly what the problem was so that I repair, after getting shoddy workmanship from a different dealer. Drew was extremely helpful, and documented exactly what the problem was so that I was able to file a formal complaint which expedited a resolution and saved me a lot of time, money, and additional frustration. He was knowledgeable, professional, and gave me excellent customer service. I will absolutely remember this in the future, when looking for a new car. More
by eberube318
Employees Worked With
October 16, 2021
Outstanding service throughout the process of selecting and purchasing my new vehicle. I was kept informed of necessary information in a timely manner. and purchasing my new vehicle. I was kept informed of necessary information in a timely manner. More
by LINCOAN
Employees Worked With
October 15, 2021
Overall a great experience- knowledgeable and friendly staff without being overbearing. Will recommend it to friends and family! staff without being overbearing. Will recommend it to friends and family! More
by dietmarh
Employees Worked With
October 13, 2021
My experience at this dealership was incredible. The team of Aaron G and Eric T went the extra mile when other dealerships weren't even willing to start the race. If you need a car, do yourself a favor team of Aaron G and Eric T went the extra mile when other dealerships weren't even willing to start the race. If you need a car, do yourself a favor and call Eric T at Wellesley VW. More
by Rob
October 12, 2021
Mike was great to work with on our Tiguan lease. Very customer friendly and straight forward. Will definitely be calling him when our lease is over and would work with him again. Made the entire process customer friendly and straight forward. Will definitely be calling him when our lease is over and would work with him again. Made the entire process very easy. More
by Jon Sanford
Employees Worked With
Michael Eustace
October 12, 2021
An excellent and trustworthy dealership that cares about the concerns of the customer. I always get good service and a good deal for the money when I take my car in there. the concerns of the customer. I always get good service and a good deal for the money when I take my car in there. More
by billc508
October 11, 2021
The rep who I worked with directly was knowledgeable, efficient, clear and her explanation and gave me excellent customer service. I am going back for them to do some warranty work and they’re the only d efficient, clear and her explanation and gave me excellent customer service. I am going back for them to do some warranty work and they’re the only dealership of three that I’ve been to they have decided to actually fix the problem More
by DANARUBIN18
Employees Worked With
Samantha Briody
October 11, 2021
Very efficient and great service. Kept me updated and had the car ready at the promised time. the car ready at the promised time. More
by KELESHIA
Employees Worked With
October 09, 2021
Happy with our purchase would recommend. Kevin, our salesman, was respectful and easy to work with. He was very thorough when explainIng the car’s features in detail. salesman, was respectful and easy to work with. He was very thorough when explainIng the car’s features in detail. More
by J.DECRISTOFORO
Employees Worked With
