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Wellesley Volkswagen
Wellesley, MA
3,335 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,335 reviews
July 16, 2021
Bought a tiguan, it was really smooth process and done in timely manner as promised . I appreciate Michael Eustace for his help and great service .. timely manner as promised . I appreciate Michael Eustace for his help and great service .. More
by vivek_bhartiya
Verified CustomerEmployees Worked With
Michael Eustace
July 16, 2021
Honest, no BS and no lies. Jens Albrecht and Andreas Becker know what they represent and will tell you everything you want to know about your VW! Becker know what they represent and will tell you everything you want to know about your VW! More
by from MB to VW
July 16, 2021
Worked with Jens at Wellesley VW on a deal for a used Golf Alltrack. Car was in fantastic condition and Jens was straight forward and we did not feel pushed or rushed to make a decision. They also shi Golf Alltrack. Car was in fantastic condition and Jens was straight forward and we did not feel pushed or rushed to make a decision. They also shipped me the manual which was missing from the vehicle, great service! More
by rjmurill
Employees Worked With
July 13, 2021
Wellesley VW service is super! Great customer service - actually worked to SAVE me money - and service was a lot faster than I anticipated! Great cars, great service!! actually worked to SAVE me money - and service was a lot faster than I anticipated! Great cars, great service!! More
by TSPILLAN
Employees Worked With
July 12, 2021
Great customer service once again! Sam was awesome and the shuttle was super convenient! The service was completed way faster than I had anticipated. Having purchased 2 cars within a 6 month period (oth the shuttle was super convenient! The service was completed way faster than I had anticipated. Having purchased 2 cars within a 6 month period (other car from another dealership) VW Wellesley blows away other dealerships in the area from Sales to Service. More
by petermcl007
Employees Worked With
Samantha
July 11, 2021
I leased recently an ID4 at Volkswagen Wellesley. The whole experience was a 5 stars. Special shout out to Jens Albrecht. Information was clear and brief. Very good explanation of payment, car capabiliti whole experience was a 5 stars. Special shout out to Jens Albrecht. Information was clear and brief. Very good explanation of payment, car capabilities and technology available. Highly recommended. More
by eduardo.dobado
Employees Worked With
July 08, 2021
I just bough a ID4 at this dealership. I give them a 5 star for their no-pushy approach. Jens Albrecht is a great person to deal with. (AR) star for their no-pushy approach. Jens Albrecht is a great person to deal with. (AR) More
by argis61
Employees Worked With
July 08, 2021
The Wellesley VW service department is top notch. Never any issues. Special shout out to Matt Pitts (Service Manager) and Sam Briody (Service Advisor). Ed Braga any issues. Special shout out to Matt Pitts (Service Manager) and Sam Briody (Service Advisor). Ed Braga More
by Ed B
Employees Worked With
Sam Briody, Matt Pitts
July 08, 2021
Eric was absolutely incredible to work with and made what is normally a stressful experience seamless. He was friendly, knowledgable and answered all of my many many questions. I would recommend VW Wellesley is normally a stressful experience seamless. He was friendly, knowledgable and answered all of my many many questions. I would recommend VW Wellesley and Eric to anyone looking to buy a car! More
by ioganyan
Employees Worked With
July 04, 2021
I am so disappointed in Wellesley VW. I purchased my Golf from them four years ago. It has only 15,000 miles on it. At the "4-year or 40,000-mile service" check last week, (which cost $700) I was told Golf from them four years ago. It has only 15,000 miles on it. At the "4-year or 40,000-mile service" check last week, (which cost $700) I was told that the "damaged front radar sensor needs to be replaced," at a cost of almost $1900! For a second opinion, I took it to the well-respected Boston VW service center, in Watertown, and learned after more than three hours of testing that there were NO faults indicated at all, and that it only needed a new bezel (guard) over the sensor because the bezel was bent. That new part cost $15, plus $180 in labor..a far cry from the $1900 that I felt I was being pushed toward at Wellesley VW (where I was even encouraged to call my insurance company that night to see if it was covered!) I can't help but feel that because I am an older women that I was being taken advantage of at Wellesley VW. Needless to say, that was my last visit. More
by A happy "Golf"er!
Employees Worked With
