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Wellesley Volkswagen
Wellesley, MA
3,336 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,336 reviews
July 04, 2021
I am so disappointed in Wellesley VW. I purchased my Golf from them four years ago. It has only 15,000 miles on it. At the "4-year or 40,000-mile service" check last week, (which cost $700) I was told Golf from them four years ago. It has only 15,000 miles on it. At the "4-year or 40,000-mile service" check last week, (which cost $700) I was told that the "damaged front radar sensor needs to be replaced," at a cost of almost $1900! For a second opinion, I took it to the well-respected Boston VW service center, in Watertown, and learned after more than three hours of testing that there were NO faults indicated at all, and that it only needed a new bezel (guard) over the sensor because the bezel was bent. That new part cost $15, plus $180 in labor..a far cry from the $1900 that I felt I was being pushed toward at Wellesley VW (where I was even encouraged to call my insurance company that night to see if it was covered!) I can't help but feel that because I am an older women that I was being taken advantage of at Wellesley VW. Needless to say, that was my last visit. More
by A happy "Golf"er!
Verified CustomerEmployees Worked With
July 02, 2021
I just purchased a 2021 Tiguan from Wellesley VW and had a fabulous shopping experience. I worked with Eric Tonkonogy and he was straight forward, genuine and helped me to find what I was looking for with n a fabulous shopping experience. I worked with Eric Tonkonogy and he was straight forward, genuine and helped me to find what I was looking for with no pressure. I appreciated his direct approach and friendly demeanor. Would definitely buy from him and Wellesley again. More
by Daisy428
Employees Worked With
July 01, 2021
Thanks a lot to Wellesley VW and especially Eric Tonkonogy for a great experience leasing my new VW. It is great when all your questions are answered not only by professionals, but simply nice peopl Tonkonogy for a great experience leasing my new VW. It is great when all your questions are answered not only by professionals, but simply nice people. Will definitely come back in 3 years. More
by Katya V
Employees Worked With
July 01, 2021
Great experience, great people. Really recommended to anyone who is looking to buy a new VW. anyone who is looking to buy a new VW. More
by aviva
Employees Worked With
June 29, 2021
Had a fantastic experience at Wellesley VW from the beginning until I picked up the car. Everyone I worked with was great, especially our salesman Michael Eustace. He carefully listened to what I wante beginning until I picked up the car. Everyone I worked with was great, especially our salesman Michael Eustace. He carefully listened to what I wanted, answered all of my questions, was able to work out the exact deal I wanted and followed up afterwards. No one tried to upsell anything and I felt no pressure. Bought the car Saturday and drove away on Monday. I can honestly say this was the best car buying experience I ever had. Would definitely recommend Wellesley VW to everyone. More
by TonyK
Employees Worked With
Michael Eustace
June 28, 2021
Great service department - very good communication and timely service in particular. They even proactively applied a coupon for our benefit - which was a very minor savings but appreciated nonetheless. timely service in particular. They even proactively applied a coupon for our benefit - which was a very minor savings but appreciated nonetheless. More
by jay.pluhar
Employees Worked With
June 28, 2021
Great experience working with Eric T on the lease of a new VW. No pressure, he helped find just the right vehicle with very little supply to work from, coordinated with the finance department, and followe new VW. No pressure, he helped find just the right vehicle with very little supply to work from, coordinated with the finance department, and followed up afterwards to make sure everything was still going smoothly. More
by James F
Employees Worked With
June 26, 2021
We bought a new VW Atlas Cross Sport from Wellesley Wolkwagen. Jens managed our search/purchase/credit application smoothly. We are thankful! Wolkwagen. Jens managed our search/purchase/credit application smoothly. We are thankful! More
by ekin
Employees Worked With
