Wellesley Volkswagen

It is conveniently located. All the staff were very friendly. Kevin was knowledgeable about the bus. All the staff were very friendly. Kevin was knowledgeable about the bus. More

Kevin Mullins was fantastic. He was very knowledgeable and helped us make the best decision for us. IDBuzz!!! He was very knowledgeable and helped us make the best decision for us. IDBuzz!!! More

This is our third purchase from Wellesley VW. The main reason why we keep going back, aside from liking the VW product, is our overall experience with the staff and the level of professionalism f The main reason why we keep going back, aside from liking the VW product, is our overall experience with the staff and the level of professionalism from out encounters with the sales consultant, the service consultants, and the quality of the service/maintenance experience. We have come to rely on objective and "no pressure" encounters when we purchase our vehicles. We would not hesitate in going back when it comes time to purchase our next vehicle. More

I have been a service customer of this dealership for several years and I have always been treated with respect. The work was completed as planned. several years and I have always been treated with respect. The work was completed as planned. More

It was a great experience working with Jens. He understood my needs and put together something for me very quickly. He understood my needs and put together something for me very quickly. More

Simple and easy car buying experience here. Financing took longer than I hoped to do but after it was simple Financing took longer than I hoped to do but after it was simple More

A Fantastic Experience at VW of Wellesley! My wife and I recently found ourselves in need of a more budget-friendly vehicle to help cover our son’s college tuition expenses. After much consid My wife and I recently found ourselves in need of a more budget-friendly vehicle to help cover our son’s college tuition expenses. After much consideration, we decided to trade in our beloved 2021 BMW M340i. We were initially apprehensive about the process, but our experience at VW of Wellesley turned out to be exceptional. From the moment we arrived, we were greeted with a warm welcome and a genuine willingness to help. Our sales specialist, Jens, was incredibly knowledgeable and attentive. He took the time to understand our needs and presented us with several options that fit our budget. When he introduced us to the 2024 VW Jetta SE, we were impressed by its features and low mileage. The trade-in offer for our BMW was generous, making it an opportunity we simply couldn’t resist. However, during the closing process, we encountered an unexpected issue: there was an error with the mileage listed on the title. This hiccup led to a lengthy two-month wait for the correction. Despite this setback, VW of Wellesley stood by their commitment and honored the deal as agreed upon. Their patience and professionalism throughout this process were truly commendable. I want to give a special shout-out to Eli, the financial specialist, who guided us through the financial aspects with clarity and expertise. He made sure we understood all our options and helped us secure financing that worked for us. Overall, I highly recommend VW of Wellesley for anyone in the market for a new or pre-owned vehicle. Their dedication to customer service, integrity in handling issues, and knowledgeable staff—especially Jens and Eli—made this experience not just satisfactory but genuinely enjoyable. Thank you, VW of Wellesley, for making this transition smooth and stress-free! More

Great experience leasing an Tiguan SEL R-Line. It was easy and no pressure. Would certainly recommend Eric It was easy and no pressure. Would certainly recommend Eric More

Friendly staff and excellent customer service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. More

Jens made the car buying experience very positive and enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. More