Wellesley Volkswagen
Wellesley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great Experience. They were very helpful. Out of all the VW dealerships in MA, they were the ones who got me what I asked for and that's why I bought from them. I asked for a particular car, and my salesman VW dealerships in MA, they were the ones who got me what I asked for and that's why I bought from them. I asked for a particular car, and my salesman went out to other dealerships and searched for it, instead of trying to sell me an existing model on site, like the other dealerships. They knew how important the right car is to the customer. More
Our sales rep, Andy, was very helpful. We test drove the car we were interested in and looked at the several color options that were available. Andy was very patient while reviewing all of the options. On car we were interested in and looked at the several color options that were available. Andy was very patient while reviewing all of the options. Once we had settled on the options we wanted. The dealership work hard with us to get it delivered quickly and at the right price. When I went to pick up the car, Andy demonstrated all of the features and got me set up nicely. It was a pleasure working with the dealership. More
Kevin Mullin at the dealership was courteous, helpful and worked hard to find different ways by which we could get the most out of our car buying experience including financing options. He explained all the worked hard to find different ways by which we could get the most out of our car buying experience including financing options. He explained all the features in detail before handing over delivery of the new vehicle. He also put in the extra efforts to expedite insurance, registration and inspection quickly for us. We highly recommend him and this dealership. More
I was in the market for a new car and had done extensive research online to find the right car. After narrowing down my choices to the VW Touareg, I contacted several dealers online to determine which deale research online to find the right car. After narrowing down my choices to the VW Touareg, I contacted several dealers online to determine which dealer would provide the best deal. While I was basing my decision on price, I also knew that my decision would be made by the responsiveness and attitude of the sales associate. From the beginning, Scott Marlette, Internet Sales Manager, was fantastic to work with. He not only worked diligently to find me the car that I wanted, he worked even harder when the car fell through (because of another dealer's error) to find me a better deal. My experience with Wellesley VW only got better when I went into the dealer to test drive and finalize the deal. The entire staff was fantastic at making me feel comfortable and valued. I can't say enough about the entire Wellsley VW staff and they have certainly made a lifetime customer out of me! More
We bought a Tiguan at Wellesley VW, and were exceptionally impressed by the entire purchase process. Aurelio was friendly, very knowledgeable, and patient in clarifying the difference between th exceptionally impressed by the entire purchase process. Aurelio was friendly, very knowledgeable, and patient in clarifying the difference between the different Tiguan levels. At no time did we feel pressured into a sale or a choice of trim, he merely responded to our questions and clarified the details. He simply inspired our respect and trust. Mike, his manager, was equally helpful, no-pressure, accommodating, doing what he could to make it work out for us. When we picked up the car, we were glad to see Aurelio again, who spent a long time with us, helping us 'oldsters' understand the audio technology, etc, of the car (including helping connect our cellphone with bluetooth). At no time during the transaction were we pressured into additional warranties, etc. Since we had previously owned a Passat which we serviced at the Wellesley VW, we were already sold on the friendliness and reliability of its service as well. An altogether outstanding experience!!! More
Kevin was friendly and warm. He was very upbeat and honest and not the least bit pushy. He seemed to be very personable and authentic. In sort, he seemed to enjoy his job and talking to customers. My w honest and not the least bit pushy. He seemed to be very personable and authentic. In sort, he seemed to enjoy his job and talking to customers. My wife and I found him to be trustworthy, and we liked all the advise he gave us. More
Aurelio was very knowledgeable, personable and easy to work with. He explained all the details of using my new car-----essential for a "low tech" person like me! I feel that I could go back and ask him m work with. He explained all the details of using my new car-----essential for a "low tech" person like me! I feel that I could go back and ask him more questions if necessary. He made arrangements to keep my 1999 VW in a secure place until my daughter arrives next month to "adopt" it. I have been buying cars from this dealership since 1990 when it was a VW/Buick dealership. The dealership has a friendly & dependable service department and has a good location near restaurants and train service to Boston and Framingham. More
I needed to trade in two cars and the dealership was over fifteen miles from my home. The salesman gladly drove me home to get the second vehicle. The appraisals were fair and did not require the general hag fifteen miles from my home. The salesman gladly drove me home to get the second vehicle. The appraisals were fair and did not require the general haggling. He also assisted me in taking advantage of a promotion and ensuring the necessary paperwork was filed in time. More
Recently leased my second vehicle from Wellesley VW and both Kevin Mullin and GM Dennis Morin are the best I have worked with. Kevin has unbelievable knowledge of every model from every year whether it be both Kevin Mullin and GM Dennis Morin are the best I have worked with. Kevin has unbelievable knowledge of every model from every year whether it be a Passat, Jetta, Tourig or CC. My wife refers to Kevin as "a walking VW encyclopedia". As a General Sales Manager, Dennis Morin was extremely helpful in working out a deal to fit our budget with a model, color and features we were looking for. This is the fourth VW dealer I have worked with across two states - and by far the best! More
The staff was very friendly and accommodating. I was able to get the car that I wanted and at a very good price. The car was ready before it was promised. They took care of EVERYTHING. John is an absol able to get the car that I wanted and at a very good price. The car was ready before it was promised. They took care of EVERYTHING. John is an absolute gentleman. He was wonderful to work with. He worked very hard to get me the car that I wanted and at a very good price. John is very knowledgeable about the car and spent the perfect amount of time going over it with me when I picked it up. This was BY FAR the BEST personal experience I've ever had with a car dealership. (Although we did buy our daughter's Jetta at this dealership and that was also a very positive experience.) I will never buy a different make of car, and I will never buy it from another VW dealer. Everything about them, and especially Mr. Nesbitt, is superlative More