Wellesley Volkswagen - Service Center
Wellesley, MA
1,302 Reviews of Wellesley Volkswagen - Service Center
They always take good care of my old car by providing me the right course of action. Also, I appreciate their personal and detailed attention. Excellent service team!! Definitely, extending the life of my c the right course of action. Also, I appreciate their personal and detailed attention. Excellent service team!! Definitely, extending the life of my car! More
Nice team of servec honest you love to go back, every thing in time good job and clean, they tell you the what the car needs thing in time good job and clean, they tell you the what the car needs More
Excellent customer service, product knowledge, professionalism, & friendliness! Drew Ricci in service & Heather in office Administration made sure for the prompt service!!! Thank you for that!! professionalism, & friendliness! Drew Ricci in service & Heather in office Administration made sure for the prompt service!!! Thank you for that!! More
The service department is excellent, friendly, and professional. Whenever I have a VW issue, I call Matt Pitts and he finds a solution. I prefer to be proactive about maintenance and the service techs professional. Whenever I have a VW issue, I call Matt Pitts and he finds a solution. I prefer to be proactive about maintenance and the service techs have kept our VWs running smoothly for 15+ years. More
I have had service done on my 2019 Atlas twice now and both times I had a great experience. The staff at the service department were professional and friendly. They readily answered any questions I had an both times I had a great experience. The staff at the service department were professional and friendly. They readily answered any questions I had and communicated well regarding when the car would be ready and if any additional work needed to be done. Highly recommend them. More
Super friendly! Really appreciate the customer service here — it’s exceptional . Also, customer waiting area is nice and well spaced out for COVID. Hand sanitizer everywhere! here — it’s exceptional . Also, customer waiting area is nice and well spaced out for COVID. Hand sanitizer everywhere! More
Always a very positive experience with the service department here - thorough, professional, and helpful. Happy to recommend Wellesley VW to anyone in the market for a VW department here - thorough, professional, and helpful. Happy to recommend Wellesley VW to anyone in the market for a VW More
Overall it was a very positive experience. The Service staff was very helpful and efficient and got everything done as planned. Did a good job explaining things too. staff was very helpful and efficient and got everything done as planned. Did a good job explaining things too. More
Drew is an exceptional service advisor! He keeps you informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. More
A simple job done well. Swapping all seasons on alloy wheels for Blizzaks on steel wheels. Appreciated minimal contact for drop off and no contact on pick up. wheels for Blizzaks on steel wheels. Appreciated minimal contact for drop off and no contact on pick up. More