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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,302 Reviews

1,302 Reviews of Wellesley Volkswagen - Service Center

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November 05, 2020

Great for scheduling. Sent confirming appointment notes by email. Kept me informed on progress while waiting. Made good recommendations for additional suggested work with pricing. More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Straightforward, efficient, and hassle-free. I brought my car in the morning to have an oil change, but needed new breaks as well. They took care of both problems, and I was able to pick my car up just af More

by GerryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Drew was very helpful in his recommendations and he was great in following through with updates. Although my service plan on my VW is expiring I plan to continue to use VW Wellesley for service More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

I always receive courteous professional service .. I am always satisfied and appreciate WVW customer care .. Thank you .. Matt was very knowledgeable.. prompt and I was in and out in a reasonable amount of More

by MATZAMOM@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pitts
October 28, 2020

First rate service as usual. 30 year customer of Wellesley VW. 5 cars purchased and serviced over this period. Always first rate attention and good work. More

by ATKINSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft
October 26, 2020

Took my car in to fix overheating, Staff was very helpful. Had to keep car longer as tech didn't completely fix it first time. More

by AMARA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
October 26, 2020

Love this dealership and service department. I have been working with them for more than three decades. Having a well-crafted vehicle made and a knowledgeable, personable, and reliable service team is the More

by N.RADTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

This was a good experience. The work was done in a timely manner and the staff was courteous. The dealership provides space to wait and other amenities. More

by PFAZLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
October 19, 2020

Brought car in for service, indicated I would waitCar Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher More

by SARONOFF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

I was pleased that I was able to drop off and pick up without contact. I appreciate the prompt and friendly service that I received. More

by PAULB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour 5 Stars
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