Wellesley Volkswagen - Service Center
Wellesley, MA
1,300 Reviews of Wellesley Volkswagen - Service Center
Efficient and very good service I have bought two cars at this dealership and have always liked the service and sales departments. I will continue to use this service in the future. I have bought two cars at this dealership and have always liked the service and sales departments. I will continue to use this service in the future. More
Excellent experience. The staff is knowledgeable and always able to answer any questions about the work that may arise. The work is done efficiently and correctly accordin The staff is knowledgeable and always able to answer any questions about the work that may arise. The work is done efficiently and correctly according to the specific repair or maintenance as necessary. More
Excellent Service Team What can I say? They always, always take good care of my old car by providing me the right cause of action. Excellent service team!! What can I say? They always, always take good care of my old car by providing me the right cause of action. Excellent service team!! More
Overpriced Maintenance Service? I paid more money for this time than for the first year service. I am not sure what additional services I have received this time. My car's exterior I paid more money for this time than for the first year service. I am not sure what additional services I have received this time. My car's exterior and interior were not cleaned at all. The interior looked as if some spray residue was not removed. When I asked for detailed services I received by responding to dealer's email, no response was given thus far. More
The service department is highly professional, the acts in an advisory capacity , no pressure, the job was done in one visit. super friendly. Good communication. in an advisory capacity , no pressure, the job was done in one visit. super friendly. Good communication. More
repair of front bumper. This most recent visit (and services) were very good. The person I dealt with was polite and attentive. He was an older gentleman. There have been tim This most recent visit (and services) were very good. The person I dealt with was polite and attentive. He was an older gentleman. There have been times in the past when there was a young man who was snarky, inattentive (even eating) and seem "not to need my business" (my quotes bec. that is the way I felt). More
Great Service Every Time Drew is the man in service! He is always responsive and professional. Sets good expectations on time for service completion and cost. I know I can cou Drew is the man in service! He is always responsive and professional. Sets good expectations on time for service completion and cost. I know I can count on Drew to take good care of me and make sure I get the best service possible. More
Drew always has amazing customer service, he always has a great attitude! He’s been super helpful since day one, He’s become my GO TO MAN!! great attitude! He’s been super helpful since day one, He’s become my GO TO MAN!! More
The service was kind, on-time, good with the safe procedure for COVID-19 prevention. I could return my car at the estimate time after short grocery shopping. procedure for COVID-19 prevention. I could return my car at the estimate time after short grocery shopping. More