Wellesley Volkswagen - Service Center

Overall great experience and very welcoming customer service! All expectations met were met and my car came back with everything taken care of. service! All expectations met were met and my car came back with everything taken care of. More

Great communication and quick turnaround on my car. Alisha and Drew in service department have been very helpful whenever I stop by the dealership. Alisha and Drew in service department have been very helpful whenever I stop by the dealership. More

Very convenient and seamless appointment. Really appreciated how easy this was. I will be returning for future service needs Really appreciated how easy this was. I will be returning for future service needs More

We got very quick service! And we was able to use a comfortable space to wait for the service. And we was able to use a comfortable space to wait for the service. More

Thanks Karl, I appreciate the effort you made to ID correct service for Golf R. correct service for Golf R. More

I signed up for a different service package but was forced to accept a package that I didn't want. It was twice as expensive and took twice as long. Karl Christ did not listen to what I wanted and kept forced to accept a package that I didn't want. It was twice as expensive and took twice as long. Karl Christ did not listen to what I wanted and kept calling me "dear." I am a tenured MIT professor and I am not anyone's "dear." This is 2024 and women should be treated with respect. Also, I have been asking Service to fix the cell phone number associated with this account for over a decade with zero success. More

My first service visit at Wellesley Volkswagen. Was a very pleasant experience overall and I would continue to give them my business when my local guy is unavailable. Was a very pleasant experience overall and I would continue to give them my business when my local guy is unavailable. More

Great and timely communication about what needs to be done and how much it will cost and generally an efficient and professional service. done and how much it will cost and generally an efficient and professional service. More

Great Service Ended Up being faster than they told me it would be! Very clean waiting area as well would be! Very clean waiting area as well More

Alisha, Drew and Wellesley VW were amazing on a recent service visit. They got me a loaner and even took care of an issue they spotted unrelated to the service visit - and covered it under warranty. Top n service visit. They got me a loaner and even took care of an issue they spotted unrelated to the service visit - and covered it under warranty. Top notch! Thank you. More