Wellesley Volkswagen - Service Center

Excellent service, Drew was very friendly & professional with very prompt communication. He followed up with me and kept me updated. with very prompt communication. He followed up with me and kept me updated. More

The service was excellent and drew was very attentive and helpful and the technician did a great job helpful and the technician did a great job More

While I was disappointed that they couldn't find my car that had been towed to their lot for my appointment and didn't call me to ask where I was, making me need to wait a whole nother week for a second ap that had been towed to their lot for my appointment and didn't call me to ask where I was, making me need to wait a whole nother week for a second appointment and they had no car to offer me, once my car was being worked on I had a wonderful experience. Drew was an excellent communicator. My car was fixed immediately with free brake fuel on the house for my troubles and the original issue was covered by VW's warranty. I previously was a Honda owner and those people were terrible! My experience at VW has been nothing but kind and I never feel like the men are trying to overcharge me or rip me off like they constantly were at Honda. I am never going back! Thank you VW! More

Karl is great. he took time to explain all our options and made the process easy. he took time to explain all our options and made the process easy. More

Timely and efficient. The technician explained very well what will be checked and done during the service appointment. The technician explained very well what will be checked and done during the service appointment. More

Karl went above and beyond in helping me. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. More

Karl the service manager was excellent! Very nice and made sure I was out within 2 hours. Very nice and made sure I was out within 2 hours. More

Wellesley VW has been very professional a knowledgeable. I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The service appointment went well and they accommodated my schedule, were friendly, professional and communicative. I am happy with my purchase and the service experience at this dealership. More

The entire Wellesley Volkswagen service is like my 2nd family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. More