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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,339 Reviews

1,339 Reviews of Wellesley Volkswagen - Service Center

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September 04, 2024

Very accommodating around my work schedule. Drew has always been friendly and helpful. Easy scheduling an appointment through the phone More

by PatrickParrish3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Excellent sales and service. Andreas, and the sales department I worked with were fantastic. The service department truly went above and beyond when an unexpected issue popped up More

by Justin C
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Drew was outstanding. He provided updates and I received my car back sooner than expected. He also followed up after and help my fix a small typo on my carfax mileage. It’ More

by W.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Great customer service! Was given helpful information about our warranty and covered services, and we received quality prompt service for our car. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coe
August 31, 2024

Very polite people. Very knowledgeable people. Work was done on time and at the agreed upon cost. More

by Johngba1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Very perfetional easy to work with. Financial guy drove to my house to sign something that he forgot More

by KNWHLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Drew is the goat of service. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. More

by DYLAN.FLAHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coe
August 28, 2024

Always a pleasure working with Drew and the Wellesley Volkswagens team. In addition, they topped off my oil for free a few weeks earlier. More

by bw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Drew and Alisha are a great customer service team. I highly recommend Wellesley VW. It is committed to superior customer service and value. More

by RFHJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I've been go to Wellesley for over 10 years. It's a great reat dealership. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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