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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,341 Reviews

1,341 Reviews of Wellesley Volkswagen - Service Center

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July 11, 2024

Everyone at Wellesley VW are always so friendly and helpful. Karl was great to work with and kept me informed. You feel like family when you enter! More

by KLAVS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ahern
July 11, 2024

Amazing experience! It was the only location that had availability within the next week to change my tires and Alisha was extremely helpful dealing with the insurance an More

by Marianna Luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Once again we had great service at Wellesley VW. Annual service on a car we purchased there. Karl is friendly, knowledgeable and efficient. The car was serviced and washed and we are now good to go More

by scottb949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Dealership was very clean. Staff was prompt and professional. Service was quick, thorough and honest. More

by anthony.dangelo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Karl Christ was my service advisor, and he totally exceeded my expectations. He called me the next day and offered me a loaner car. The car was done earlier than I expected, and all of the work was do More

by scootreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coe
June 30, 2024

Last week I had a service appointment for a minor issue. Karl Christ explained everything to me in great detail regarding my warranty. I walked next door for breakfast and before I even sat down, I had a te More

by annfisher11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Service appointment went very well! Karl was very helpful and my car was serviced timely and came back with a surprise car wash, all clean and shiny! More

by Wlandon87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Very friendly and helpful. They know how to communicate with deaf person!! Great service! Recommend highly!! More

by Krisztian Gyori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Had an issue with my front end loose and wobbly feeling, went to Wellesley WV and Karl helped me out. He took care of my front and it was awesome. I tell ya my front end was thoroughly taken care of thanks More

by rhunt212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Great service with Drew and Wellesley VW. Timely, answered all questions well, and very friendly. More

by BARELCORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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