Wellesley Volkswagen - Service Center

Charles was excellent to work with! He helped me learn all about my new car with personalized instructions. He was very well informed on the model and made every step of the way a posit He helped me learn all about my new car with personalized instructions. He was very well informed on the model and made every step of the way a positive experience. More

Everyone at Wellesley VW are always so friendly and helpful. Karl was great to work with and kept me informed. You feel like family when you enter! helpful. Karl was great to work with and kept me informed. You feel like family when you enter! More

Amazing experience! It was the only location that had availability within the next week to change my tires and Alisha was extremely helpful dealing with the insurance an It was the only location that had availability within the next week to change my tires and Alisha was extremely helpful dealing with the insurance and even offered me an Uber voucher to pick up my car. More

Once again we had great service at Wellesley VW. Annual service on a car we purchased there. Karl is friendly, knowledgeable and efficient. The car was serviced and washed and we are now good to go Annual service on a car we purchased there. Karl is friendly, knowledgeable and efficient. The car was serviced and washed and we are now good to go for another year. Thank you again! More

Dealership was very clean. Staff was prompt and professional. Service was quick, thorough and honest. Staff was prompt and professional. Service was quick, thorough and honest. More

Karl Christ was my service advisor, and he totally exceeded my expectations. He called me the next day and offered me a loaner car. The car was done earlier than I expected, and all of the work was do exceeded my expectations. He called me the next day and offered me a loaner car. The car was done earlier than I expected, and all of the work was done and covered under warrantee. Thanks Karl! More

Last week I had a service appointment for a minor issue. Karl Christ explained everything to me in great detail regarding my warranty. I walked next door for breakfast and before I even sat down, I had a te Karl Christ explained everything to me in great detail regarding my warranty. I walked next door for breakfast and before I even sat down, I had a text from Karl with his number in case I wanted to reach out with any questions. I received another text within 30 minutes telling me that the car was all ready. They even washed my car as a courtesy. I highly recommend Karl Christ and everyone in the service department. More

Service appointment went very well! Karl was very helpful and my car was serviced timely and came back with a surprise car wash, all clean and shiny! Karl was very helpful and my car was serviced timely and came back with a surprise car wash, all clean and shiny! More

Very friendly and helpful. They know how to communicate with deaf person!! Great service! Recommend highly!! They know how to communicate with deaf person!! Great service! Recommend highly!! More

Had an issue with my front end loose and wobbly feeling, went to Wellesley WV and Karl helped me out. He took care of my front and it was awesome. I tell ya my front end was thoroughly taken care of thanks went to Wellesley WV and Karl helped me out. He took care of my front and it was awesome. I tell ya my front end was thoroughly taken care of thanks to Karl. If you ever need front end service you have to see this guy! Great experience smooth and painless. Highly recommend! More