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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,346 Reviews

1,346 Reviews of Wellesley Volkswagen - Service Center

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May 23, 2024

Karl and the entire service team helped me get back on the road fast when my gas flap wouldn't open. Karl also helped me get caught up on all my car's pandemic-delayed servicing so the Beetle is fully roa More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coe
May 22, 2024

Soooo much better than service at Norwood. Alisha was amazing. Thanks so much! Appreciate it. More

by Kbixby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Fantastic service and transparency. They always take care to explain needs fully, keep the customer informed, and never over-charge. More

by ETHAN.FOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Everything was easy from start to finish and my car was ready early. Drew was very helpful! More

by lerindelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

All staffs are friendly and welcoming. Very patient. Definitely suggest friends go here. They have kids area too. More

by catherineyumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

I really happy for this team because they only took half day to fix the issues. Thanks. More

by alfredngan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

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by JERE.BABST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Drew was helpful in taking care of our car and getting it fixed quickly and providing high touch. More

by MDHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Drew’s was professional and helpful! Thanks Drew! You made the process easy. Thanks again! More

by aukang2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Karl was very helpful and friendly. His estimate for the time required for the service was spot on. More

by JJHAYES002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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