Wellesley Volkswagen - Service Center

Drew was so helpful, professional and kind. I appreciate his honesty and help with my car's service, will definitely remain a customer! I appreciate his honesty and help with my car's service, will definitely remain a customer! More

Top notch service. Both Drew and Alisha were very professional and provided exceptional customer service. They helped me get my brake pad replaced, which were starting Both Drew and Alisha were very professional and provided exceptional customer service. They helped me get my brake pad replaced, which were starting to sing opera high notes every time I hit the brakes. I couldn't have been happier with their service and the results. More

Drew was outstanding. He is always friendly, knowledgeable, and kept us informed. He provided remarkable service. He is always friendly, knowledgeable, and kept us informed. He provided remarkable service. More

Some body work was done on the car, but the electronic system was messed. The service departmen provide the fix. system was messed. The service departmen provide the fix. More

Great Service! Greeted promptly by Karl when arriving. He quickly looked up my service appt and got me in my loaner and on my way. He called and explained the Greeted promptly by Karl when arriving. He quickly looked up my service appt and got me in my loaner and on my way. He called and explained the diagnosis and gave me all the options and suggestions. When the vehicle was complete, he called and went over everything in detail. On Pickup, he reviewed again and went over the service warranty. Truly great servic! More

I have been to this dealer for 10k service, a recall inspection, and most recently a tire repair. All work done as scheduled/promised. Helpful and friendly. inspection, and most recently a tire repair. All work done as scheduled/promised. Helpful and friendly. More

Minor service performed flawlessly - car washed and Karl found a coupon to apply. This was all completed 30 minutes sooner than anticipated. Waiting room was comfortable and quiet. Exceeded expectation found a coupon to apply. This was all completed 30 minutes sooner than anticipated. Waiting room was comfortable and quiet. Exceeded expectations !! More

I came in for my 50K mile service and Karl was fabulous and kept me informed about what the service entailed and the need for my rear breaks and rotors needing to be replaced. I appreciated the pictures th and kept me informed about what the service entailed and the need for my rear breaks and rotors needing to be replaced. I appreciated the pictures that were shared with me to show the shape of my car. The entire service was completed within the time stated and it's always lovely to have my car cleaned at the end of the service. Love the service department at Wellesley Volkswagen. More

Drew and the whole team were very responsive - kind, informative & helpful for my recent service. Highly recommend! When I had to leave my car for longer than expected they found me a loaner car and pa informative & helpful for my recent service. Highly recommend! When I had to leave my car for longer than expected they found me a loaner car and paid for my Lyft when I dropped off my car initially. More

The team at Wellesley VW never disappoint. Drew was thoughtful and timely in his communication and I couldn’t be happier with the service I received. Drew was thoughtful and timely in his communication and I couldn’t be happier with the service I received. More