Wellesley Volkswagen - Service Center

Brought my 2021 VW Tiguan here for an oil change. The team working was professional and courteous. They quoted me a specific wait time and my car was ready within that time frame. Will definitely be The team working was professional and courteous. They quoted me a specific wait time and my car was ready within that time frame. Will definitely be back for maintenance service when needed. More

Whole process from scheduling through to departure very smooth. Pleasant staff member (Drew) explained everything. Recall and service was prompt. Waiting area excellent. Nothing to improve upon. smooth. Pleasant staff member (Drew) explained everything. Recall and service was prompt. Waiting area excellent. Nothing to improve upon. More

Every time I have been there, everyone has been extremely friendly, helpful, and thorough. It’s always a great experience, and I would recommend this student ship to anyone. friendly, helpful, and thorough. It’s always a great experience, and I would recommend this student ship to anyone. More

top service, highly recommended, always fast and professional. I've been going there ever since. professional. I've been going there ever since. More

Very friendly and explained all of the steps of the service. Also provided recommendation for state inspection, which was very helpful. service. Also provided recommendation for state inspection, which was very helpful. More

Great service Great work Safety recall done on time and within repeat visits Thank you and within repeat visits Thank you More

Professional and friendly experience from start to finish. I have used two other VW dealerships for service in the 5 years I've owned my car... this was far and away the best. finish. I have used two other VW dealerships for service in the 5 years I've owned my car... this was far and away the best. More

Great job from start to finish! Everyone was helpful, answered all our questions, and we are very satisfied. Everyone was helpful, answered all our questions, and we are very satisfied. More

Drew was great in getting my car in to get service. I always bring my car back to Wellesley VW for service! I always bring my car back to Wellesley VW for service! More

Drew has done his best for me and I’m sure the dealership has as welll but after two weeks failure to get the parts to fix my car is very frustrating. I realize this is not the fault of the dealership. All t has as welll but after two weeks failure to get the parts to fix my car is very frustrating. I realize this is not the fault of the dealership. All the service folks have been understanding but I wish they would answer my inquiries for updates on the situation. Tho I realize they may have nothing to tell me. More