Wellesley Volkswagen - Service Center

Drew and Karl provided exceptional service and communication regarding an odd oil leak in my new 2024 Atlas. A factory defect was the cause and replacement parts were ordered and the car was fixe communication regarding an odd oil leak in my new 2024 Atlas. A factory defect was the cause and replacement parts were ordered and the car was fixed and detailed to perfection! Drew was very good in reviewing the cause and the solution—made me feel very comfortable with the fix! More

Karl was fantastic - he went out of his way to explain the process to me and to keep me updated on the status of my car. He was incredibly friendly and kind and very helpful! the process to me and to keep me updated on the status of my car. He was incredibly friendly and kind and very helpful! More

Drew Ricci did a great job and provided outstanding service resolving a very complex set of problems with the hatch on my 2018 GTI. Could not be happier and more satisfied with the service that I recei service resolving a very complex set of problems with the hatch on my 2018 GTI. Could not be happier and more satisfied with the service that I received!! More

I had my 2018 VW Jetta for service in your dealership last week & the quality of work & service you provided to my car was truly outstanding!! Felt like I was driving a brand new car! Outstanding work last week & the quality of work & service you provided to my car was truly outstanding!! Felt like I was driving a brand new car! Outstanding work & outstanding team!! Please keep up the excellent quality!! More

Efficient service and helpful staff. I would recommend this dealership to any one who needs service. I would recommend this dealership to any one who needs service. More

I have an older VW Jetta and needed help getting a locking lug nut off the car. Drew and Eric had a master key and took care of it right away for no charge. Great service! locking lug nut off the car. Drew and Eric had a master key and took care of it right away for no charge. Great service! More

good service easy to schedule, prompt finished quickly pleasure to work with, will use again quickly pleasure to work with, will use again More

Excellent service, excellent customer service and overall my fav VW dealership. I drive 30 mins further than my nearest VW dealership to go here in Wellesley my fav VW dealership. I drive 30 mins further than my nearest VW dealership to go here in Wellesley More

Great experience! I truly appreciated the video from the technician showing the issues as well as discussing risks associated and recommendations. Very helpful and ver I truly appreciated the video from the technician showing the issues as well as discussing risks associated and recommendations. Very helpful and very transparent, which made me feel better about coming here for all my service needs. Thank you! More

The people at Wellseley VW are always nice, clear, and direct. They've been looking after my family the cars we buy and lease there for years. direct. They've been looking after my family the cars we buy and lease there for years. More