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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,299 Reviews

1,299 Reviews of Wellesley Volkswagen - Service Center

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August 04, 2023

Excellent service. Vehicle returned in record time. Good communication. Thanks for the speedy service. No more car washing before being returned was the only downside. More

by EMITCHEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

My experience exceeded my expectations. Thank you for your help getting me back on the road so quickly. More

by awinterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Great Dealership with great staff who are attentive, fast and curtious. Definitely recommended for your cars needs! More

by Dome357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Drew was pleasant and authentic. He explained everything my car was to need and explained why. I appreciate the way he talked at my level. It was a great change from other service ce More

by SEVENKS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody, Bob Berfield
July 28, 2023

Karl is very friendly and informative. Excellent service, would highly recommend the service department. Ask for Karl! More

by r1hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Friendly service! Everyone is always in a good mood and that puts me in a good mood! Transparent billing! More

by SEVENKS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody, Bob Berfield
July 27, 2023

Drew was very helpful as is Sam. I always feel that whatever issue my car has will be addressed in a professional and successful manner. Communication is always top notch and the fac More

by LAURENT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
July 26, 2023

Drew has always made sure I don’t ever have to worry about my ride. One of the best out there, and I will keep going back as long as he’s there. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ricci
July 23, 2023

Could not have been a better experience. Drew made the whole process easy and got just what I needed. I’ll be back! More

by matthewnaser12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I do not write on command. I have a very high opinion of the sales staff at VW Wellesley. Get real. More

by CORPUSCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
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