Wellesley Volkswagen - Service Center

Great service and Karl took the time to explain my options and was invaluable guiding me through my repairs. options and was invaluable guiding me through my repairs. More

Ease of booking, nice greeting, friendly and efficient. First time there, will definitely go back. First time there, will definitely go back. More

Drew is very personable and helpful. He explained the required service and kept me informed the whole time. I appreciate his friendliness. He explained the required service and kept me informed the whole time. I appreciate his friendliness. More

Wellesley Volkswagen has been my go-to for services on my Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerat Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerate. I would recommend taking your vehicle(s) here to get serviced. More

The service dept was very responsive and communication was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to r was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to really bad user interface to recalls & replacement parts that works worst than the original. Frankly I can not wait to get rid of the ID4. Such a sad, underwhelming experience. I would recommend the ID4 only to my worst enemy! More

Karl is phenomenal and I felt very comfortable and taken care of during the entire process care of during the entire process More

Polite and helpful, altho problem could not be fixed. I had to find a seat upholsterer on n my own I had to find a seat upholsterer on n my own More

I had a tire issue and within 24 hours I had a new tire and I was on my way. Great service and I was on my way. Great service More

Excellent experience from start to finish and the scheduling, checkin and communication were all great. scheduling, checkin and communication were all great. More

Drew Ricci has outstanding customer service skills & it was a pleasure to work with Drew & take care of the missing VW spare key issue which hadn't been addressed for quite some time. Drew pays attention was a pleasure to work with Drew & take care of the missing VW spare key issue which hadn't been addressed for quite some time. Drew pays attention to detail & makes sure the technical issue are taken care of. You're are lucky to have him on board. Thank you again. More