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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,297 Reviews

1,297 Reviews of Wellesley Volkswagen - Service Center

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February 13, 2025

Drew was awesome from start to finish. He explained all of the suggestions they made to fix some issues. Loved having a nice, clean car to drive home! More

by AMANDASFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The dealership was clean and the staff, particularly Drew, was friendly & helpful. I would highly recommend! More

by sauer.scott
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The service department provided videos, shared details and gave me a ride to and from the dealership. I would highly recommend them for their thoroughness and professionalism. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

The service department had great communication and had my vehicle in and out in with no problems More

by JOSHUABROWN7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Friendly and knowledgeable staff, comfortable waiting area and quick service. Best dealership in the area by far. More

by Mramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I can't buy any car other than a VW anymore because this dealership has thoroughly SPOILED me over the past 20 years! I can't say enough good works about how they take care of me and my car(s). More

by KaliP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
February 05, 2025

One of my tires had a slow leak. The dealer found the problem quickly. Unfortunately the tire was not repairable. So, I received a new tire which was covered by my tire insurance. More

by ronald.j.maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Karl Christ is an exceptional service associate. We bonded over the love for chilly cheese dogs & their savory flavor. At one point, he even invited me to the Longhorn Steakhouse to join him for a m More

by OptimusPrime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Example Gould, Tom Coe
February 03, 2025

Great experience, brought my car in for a recall while I was there they took care of topping off my low coolant and fixing my wiper blade that had come off its track. It was also done and ready by the time More

by rauseo.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

It was very smooth experience. The car was ready on time. Good service, and got a good analysis of the status of the car. Thank you! More

by y.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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