Werner Mazda

Only the price was good, customer service was very BAD/POOR. 1. New car had too many scratches, the Manager was telling me - he couldn't find any and keeps arguing with me. I was so fed up with these BAD/POOR. 1. New car had too many scratches, the Manager was telling me - he couldn't find any and keeps arguing with me. I was so fed up with these guys, I ended up returning the cargo cover I just bought from them and left the location. 2. The car was dirty during the time of pick up, the sales guy also confirmed the dirt on the car and was blaming the wind/ pollen. I had to wait another hour or so to get the car detailed again. 3. I had to drive a rental 70 miles to pick my new car. The dealership neither offered a shuttle nor offer to pick me, even though it was 5-minute ride, I had to rent to taxi to get to the dealership from the rental location. 4. I had clearly taken an appointment to pick the car, the car wasn't clean, and gas wasn't filled up. Instead of being a 30 to 45 minute, I spent the whole morning at the dealership. More

Very easy to work with and a very pleasant atmosphere which is very important to me. I will continue to take my car to their service department. which is very important to me. I will continue to take my car to their service department. More

Excellent service and wonderful customer service! I would recommend this dealership to everyone! They are very easy to talk to and know the answers to any question that you ask. If they are not famil I would recommend this dealership to everyone! They are very easy to talk to and know the answers to any question that you ask. If they are not familiar in that area they find the correct person to ask. Love this dealership they go above and beyond! More

Check engine light came on after service tires didnot get rotation with oil change have to come back for engine light should at least get another oil change for my time wasted! rotation with oil change have to come back for engine light should at least get another oil change for my time wasted! More

The staff at. Werner are awesome. They are attentive, respectful and go out of their way to make experiences worthwhile. I have been a customer at Werner for 20+ ye Werner are awesome. They are attentive, respectful and go out of their way to make experiences worthwhile. I have been a customer at Werner for 20+ years and use Werner exclusively. Thank you all! More

I arrived for my appointment on Tuesday. ...found out I was very early. My appointment was for the next Thursday. Lorri was more than accommodating and was able to get my vehicle in very qu ...found out I was very early. My appointment was for the next Thursday. Lorri was more than accommodating and was able to get my vehicle in very quickly. The tech sent a video of his process, which was very informative. The staff is always friendly and a car wash is always welcome. Great job! More

Everything was fabulous! The customer service was amazing and they made my buying experience easy, smooth and enjoyable The customer service was amazing and they made my buying experience easy, smooth and enjoyable More

Excellent service and wonderful customer service. I would recommend them to everyone . I know my car is in good hands with Werner Mazda I would recommend them to everyone . I know my car is in good hands with Werner Mazda More

Salesman was not knowledgeable at all regarding the car. Ended up getting a model we are very dissatisfied with, it was a shame to trade in my car and end up unhappy Ended up getting a model we are very dissatisfied with, it was a shame to trade in my car and end up unhappy More