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Werner Mazda
Manchester, NH
3,728 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,728 reviews
January 04, 2021
Dealing with Lorri Moore in the service dept. is always an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M More
by jim@prestigeab.com
Verified CustomerEmployees Worked With
January 04, 2021
It was a relaxed, easy going process. Robert was excellent to deal with and helpful through out the whole thing. Would refer anyone to Werner Mazda! excellent to deal with and helpful through out the whole thing. Would refer anyone to Werner Mazda! More
by Carl
Employees Worked With
January 04, 2021
Pleasant, courteous, helpful, efficient. Lori provided excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! More
by DavNH
Employees Worked With
January 02, 2021
Rob Hering was informative, thorough and very easy to work with. Buying a new Mazda was a very pleasant experience. Highly recommend. After buying the car the service department had it ready to drive awa work with. Buying a new Mazda was a very pleasant experience. Highly recommend. After buying the car the service department had it ready to drive away very quickly. More
by barrycohoon
January 02, 2021
The service was done in a professional manner. I did not have an appointment but was given an appointment for later that day. I bought the car in and it was determined that my left front axle was leaking an have an appointment but was given an appointment for later that day. I bought the car in and it was determined that my left front axle was leaking and they needed to keep the car since it was not safe to drive. Werner gave me a loaner car which they always do if they need to keep the car for an extended period of time. They also recommended that I get my front brakes replaced which I said okay to. The car has 81,424 miles on it and the front brakes had never been replaced. The axle leak was done under warranty. The only reason I am not giving 5 stars is that I and the service person had forgot to apply the service 10 percent off coupon which would have been a $43 savings. This was done on 12/22. More
by Larry
Employees Worked With
I am not using names
January 02, 2021
The service center is terrific. Very professional and friendly crew. The shuttle service to take me to work and back was a great benefit. I have always been impressed with this crew. This is my second friendly crew. The shuttle service to take me to work and back was a great benefit. I have always been impressed with this crew. This is my second CX5 from Werner. I will probably buy my next there as well. More
by cslux
January 02, 2021
Rob as very professional and informative. He was accommodating to my schedule and came in to meet me on his day off. He took the time to explain features and did not rush the process. accommodating to my schedule and came in to meet me on his day off. He took the time to explain features and did not rush the process. More
by Sharon J
January 01, 2021
In a time where everywhere said I would not get approved, Mazda’ team of Jay and Joe made it seem effortless and got me and my family a new Car! Mazda’ team of Jay and Joe made it seem effortless and got me and my family a new Car! More
by EGANJONATHAN88
January 01, 2021
Big shout out to Werner Mazda. The service department and Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used i Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used in June 2019. This crack could've cost me out of pocket,but the service department determined the crack was likely to have been there prior to my purchasing the car. It looked as though someone had tried to fix it(wrongly). The sales manager agreed to cover the cost of having it repaired. Gave me a free loaner. Repaired it in a timely fashion. Kept me informed all along the process. Highly recommend. More
by ricksmith306
December 31, 2020
Had a very pleasant time with Tyler T at Werner. It was all over before I knew it, and we were done with all the paperwork and on our way. Thanks for making it so easy! all over before I knew it, and we were done with all the paperwork and on our way. Thanks for making it so easy! More
by ManchDave
Employees Worked With
Tyler T.
