Werner Mazda

Salesman was excellent. Finance was an uncomfortable experience. Jay was cold and not at all welcoming Did not enjoy the signing of paper work 45 minutes after our scheduled appointment with no apolog experience. Jay was cold and not at all welcoming Did not enjoy the signing of paper work 45 minutes after our scheduled appointment with no apologies from any staff More

The best experience I could’ve asked for buying a new car! Friendly, knowledgeable and not pushy whatsoever. I went in knowing what I wanted and Mike helped me get the perfect car! Thank you!! car! Friendly, knowledgeable and not pushy whatsoever. I went in knowing what I wanted and Mike helped me get the perfect car! Thank you!! More

Love this place. Super Friendly & Easy to work with. Gave 4 stars this time because I called to schedule my car inspection and spoke to someone and set the day and time for it. I even spoke to them ab Gave 4 stars this time because I called to schedule my car inspection and spoke to someone and set the day and time for it. I even spoke to them about dropping off the night before but for some reason my appointment was never entered on the schedule. I received a call from Jess wondering why my car was there. After speaking with her she was able to squeeze my car in by the end of the day which was great but my appointment was originally scheduled for 8 am. I figured my car would be done by noon but it was not available until after 5:30 pm so plans had to be rearranged because of having no car. More

Cameron Landry was a top notch salesman who was professional and pleasant to deal with. He had everything ready right in time for my vehicle delivery appointment and took time to go over all of t professional and pleasant to deal with. He had everything ready right in time for my vehicle delivery appointment and took time to go over all of the features of my new CX-30. It was a great car buying experience. More

Extremely satisfied with my experience at Werner Mazda. Cameron and Frank were both extremely helpful in making my decision and answering any questing I had. Cameron and Frank were both extremely helpful in making my decision and answering any questing I had. More

It was a very nice experience. My sales person was helpful and knowledgeable. And I was very happy with the deal I got on my new car. helpful and knowledgeable. And I was very happy with the deal I got on my new car. More

New location at 736 Huse Rd. Everyone was accommodating from driving the test vehicle off the showroom floor and allowing me to do an extended test drive of multiple vehicles. At no point in time did I fee from driving the test vehicle off the showroom floor and allowing me to do an extended test drive of multiple vehicles. At no point in time did I feel pressured into buying my car. It was one of the best experiences I’ve had buying a non luxury make! I am glad I drove 1 hr to visit this awesome dealership! More

Excellent Service Fast easy friendly service. Rob made us feel very comfortable and made the whole process fast and easy. The financial service was excellent as well. Fast easy friendly service. Rob made us feel very comfortable and made the whole process fast and easy. The financial service was excellent as well. More

Sales/Finance are good, Service/Detailing awful I wouldn't recommend Werner Mazda to anyone just based on dealing with the Detail and Service departments. We bought our CX-30 on a Saturday and it h I wouldn't recommend Werner Mazda to anyone just based on dealing with the Detail and Service departments. We bought our CX-30 on a Saturday and it had to go back to the Detail department twice before we would drive it off the lot. Once off the lot, we recognized that they heated up the clear coat and caused a big swirl on the hood. We also noticed the vehicle needed some work on the rear end (balance/alignment) we were told that was all set and it was not. We had to leave the vehicle at the dealership Saturday after signing all the paperwork and take a loaner. The vehicle was not returned to us until Friday (6 days later) and the rear end issue was still not resolved. After calling back with less than 500 miles on the vehicle to get it resolved again we were told it would be a week and a half before the could get it in. After asking for a manager to reach out to us one never did. Werner Mazda will not get another ounce of my business. It is a shame because David Lee, Jay Trabucco, and Rich Hammond were great to deal with! David Lee did a great job being patient with us and trying to work with the service department to get the issues resolved. More

Mike Heintz was great to work with! Him and the rest of the staff were honest, and provided a fair deal! Would recommend them to anyone! the staff were honest, and provided a fair deal! Would recommend them to anyone! More