Werner Mazda

Mazda 6 recall work Brought my vehicle twice for recall inspection and then work when parts arrived. Both times were very prompt in check-in first thing in the AM and ha Brought my vehicle twice for recall inspection and then work when parts arrived. Both times were very prompt in check-in first thing in the AM and had a loaner car waiting as I needed to get to work. When repair was complete, called and was completed we ll ahead of scheduled time. Also did a complete inspection of possible future issues to keep an eye on so it wouldn't come as a surprise. Overall excellent service and both service workers were a pleasure to deal with. Thank you!! More

Rob and Roger were great to deal with! I had a great experience working with both Rob and Roger. Rob allowed enough time driving the car to feel comfortable with my purchase; and was flexib I had a great experience working with both Rob and Roger. Rob allowed enough time driving the car to feel comfortable with my purchase; and was flexible in accommodating my requests. I would definitely recommend Werner as well as Rob and Roger! More

Friendly service Extremely friendly atmosphere and people. No one pushed or pressured me or my father to do anything. Michael was extremely helpful and went on 4 test Extremely friendly atmosphere and people. No one pushed or pressured me or my father to do anything. Michael was extremely helpful and went on 4 test drives with us and was happy to do it. Definitely recommend gettin your next Mazda at Werner Mazda in Manchester More

Werner Mazda My experience at Werner Mazda was quick and easy. Sales staff was very friendly and made the buying process straight forward. Overall was a great expe My experience at Werner Mazda was quick and easy. Sales staff was very friendly and made the buying process straight forward. Overall was a great experience. More

Best Car Buying Experience This was by far the best car buying experience I have ever had. Rob Hering is the best. Very knowledgeable,professional and above all else made me fee This was by far the best car buying experience I have ever had. Rob Hering is the best. Very knowledgeable,professional and above all else made me feel relaxed and comfortable through out the entire experience. Everyone at Werner Mazda was personable and easy to approach. Highly recommend you would not be disappointed. More

Excellent and timely service We had our tires rotated and engine oil/filter changed. The check-in process went very quickly and smoothly and we waited for our car. Service was c We had our tires rotated and engine oil/filter changed. The check-in process went very quickly and smoothly and we waited for our car. Service was completed in about an hour as promised and the waiting room was very comfortable. Price for the service was very reasonable. Great service and friendly staff; a great combination. More

Do not care about their customers On Werner Mazda’s website it states, “We pride ourselves in providing excellent customer service by ensuring that each customer leaves our dealership On Werner Mazda’s website it states, “We pride ourselves in providing excellent customer service by ensuring that each customer leaves our dealership with an exceptional shopping experience.” My son was taking our car in for routine service and replacement of a taillight bulb when he was struck by a semi trailer with the Mazda logo on it while at a standstill trying to turn into the service garage. No one checked on my son, the customer’s, condition. Rather, the Mazda employee made sure to check on the driver of the semi. The first thing that the dealership manager who bears the name of the company said is, “It’s an independent trucking company. It’s not our fault.” When a phone call was requested to talk to the manager upon completion of the service, I was told I would receive a call the next day. 3 days later and still no phone call. Extremely poor customer service. Certainly not “the exceptional shopping experience.” I plan to never go back to this dealership. More

New car It was end of lease time and I wanted to purchase a vehicle. David Lee and Jay were so kind and professional. There was no high pressure tactics and It was end of lease time and I wanted to purchase a vehicle. David Lee and Jay were so kind and professional. There was no high pressure tactics and they were able to accommodate my needs in a quick relaxed manner. Thank you again, I will be back some day. More

Above and beyond Best dealership ever!! Jay and Eric treat you like family, they go above and beyond your expectations. You will not find a better dealership to purcha Best dealership ever!! Jay and Eric treat you like family, they go above and beyond your expectations. You will not find a better dealership to purchase your new or used vehicle. More

Just wow! We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do just go by. Drive one. And talk to the staff. Go to parts and service. They assisted us and gave us great discounts! No overpriced crazy high coats here! Talk to the owners son. You'll see for yourself! Our salesman was great and pulled no punches ! Which is good because we know! More