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Werner Mazda

Manchester, NH

4.8
3,733 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School. I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back. We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs. Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition. Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume. "I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community." As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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736 Huse Rd

Manchester, NH

03103

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Showing 3,733 reviews

March 27, 2019

They did it again! Werner always rocks the service on my car. Thanks again guys. The recon department always does a great job when they vacuum and wash the car. More

by PHEALS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john obrien, Jess Kinney
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 27, 2019

Auto body Work Done Right! John OBrien got me in right away to get an estimate. The work got done in three days. The price was very fair and they did a super job! More

by mightygav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john obrien
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 27, 2019

Great experience Robert Hering was a very knowledgeable and professional salesperson. He answered all of our questions, and explained all of the car’s features in grea More

by FirsttimeMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 27, 2019

Only dealership I've ever trusted This dealership is unlike any I have seen. No pressure, reasonable recommendations and rates, very customer oriented. Every interaction seems to be More

by MIKE.AMTHOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in Service
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 27, 2019

Great all around Ken is probably the best service man I have ever encountered. Professional and went out of his way to make the experience great. The world needs more More

by richalessandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 25, 2019

Different than all the rest I came in on a slow Sunday and was amazed at the non-pushy, friendliness the staff exhibited. I instantly felt at ease and could tell they were differ More

by Jennyfromboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 25, 2019

Perfection! The sales staff is amazing. I've always been treated as a VIP when I come in. They helped me get out of a car that I didn't want and into something mo More

by Ericmazda121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 25, 2019

Too many stories and excuses. I purchased an extended warranty from this dealership. Whenever I have had any malfunctions with my car, I was always told I was not covered. It wasn' More

by ness33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken from Service (who is not listed) is the main reason why I won't go back.
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review, I am sorry you are dissatisfied with us. We do strive to make every customer happy. However we are not perfect . I can understand being frustrated about our service department not knowing you had an extended warranty. I hope you will reconsider returning as we do value every customer and would love the opportunity to make it up to you.

March 24, 2019

Exxcellent as always. Easy to make appt for a date I preferred. Work done efficiently. Service rep called me re; a part that Mazda recommended replacing. I drive long dista More

by allisonmangels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in the service dept. Said hi to my guy Roger!
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 23, 2019

AAA+++ Saleman and Dealership I came in with a trade-in that needed expensive service and they gave me a very fair dollar amount for my trade. Robert Hering was the most knowledgea More

by Benthib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

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