Werner Mazda

Complete Hassel, Many problems Terrible. Got a lease, signed papers, drove the car off the lot. Had to go back 4 times for more money they needed because they didnt check the value Terrible. Got a lease, signed papers, drove the car off the lot. Had to go back 4 times for more money they needed because they didnt check the value of the trade in, needed the inspection sticker they forgot to give us after waiting in the dealership for an hour. Had to re sign the lease because they messed up the name on the lease, last minute needed pay stubs because they were no longer in the 30 days after signing a new lease and letter from our job. They falsified my fiances address at first because it would look better to live together, without notification or permission. Finally got that changed. Everytime we had an appointment we waiting an hour after to even be seen. Absolutely awful. More

Awesome experience, as always. This is our 4th Mazda purchased from this dealership. They make you feel at home, the personnel are friendly and knowledgeable, and the service depar This is our 4th Mazda purchased from this dealership. They make you feel at home, the personnel are friendly and knowledgeable, and the service department is great. Our family was treated with respect and we were not pressured into any decision. It was a great buying experience, again. More

Excellent customer service, excellent selection I highly recommend this dealership. I recently leased a 2016 Mazda 6 at Werner Mazda. They have a great selection, I worked with Aaron who was extreme I highly recommend this dealership. I recently leased a 2016 Mazda 6 at Werner Mazda. They have a great selection, I worked with Aaron who was extremely helpful and not overly pushy. Overall it was a very pleasant experience. They also have a very nice waiting area, I am happy to be going back for service in the future. More

Easy to deal with, helpful staff and good service This is my first car purchase from Werner Mazda. I just purchased a new 2016 Mazda 6. My sales person was Aaron, and he was helpful, answered all my This is my first car purchase from Werner Mazda. I just purchased a new 2016 Mazda 6. My sales person was Aaron, and he was helpful, answered all my questions, and was very easy to deal with both before and after the sale. The manager, Rich Hammond also helped out by getting the right car for me, as I wanted a Soul Red with Sand interior, and they had to go all the way to Baltimore to get one for me. Overall a nice easy car buying experience. I would definitely recommend them. More

The New Mazda CX-3 This is my second car purchase at Werner Mazda. Fast, friendly and reliable service is why I came back. They have an awesome service department too. H This is my second car purchase at Werner Mazda. Fast, friendly and reliable service is why I came back. They have an awesome service department too. Highly recommend them to anyone looking for a new or used car. More

Great place to do business I recently purchased a car through Werner Mazda and they were absolutely fantastic to work with. David worked with me to get the car I bought, and I h I recently purchased a car through Werner Mazda and they were absolutely fantastic to work with. David worked with me to get the car I bought, and I honestly could not be happier. The whole process was easy, everyone in the dealership is friendly, and it's pretty obvious they care about their customers. I would definitely recommend coming here to buy your next vehicle. More

Fast, easy-to-deal with, very helpful I recently leased a brand new 2016 cx-5 from this dealership and they were very easy to deal with. Very helpful, able to answer all of my questions, p I recently leased a brand new 2016 cx-5 from this dealership and they were very easy to deal with. Very helpful, able to answer all of my questions, provided me multiple offers well within my price range, showed me different vehicles. Were willing to stay past business hours to deal with me. I would recommend Werner to all my friends and family More

Great staff, comfortable buying experience Let me preface this by stating that "I hate the car buying process", it is generally painful, stressful, and like playing tennis with a xxxxxx. My sea Let me preface this by stating that "I hate the car buying process", it is generally painful, stressful, and like playing tennis with a xxxxxx. My search for a new car was much the same with the local Nissan, and Subaru dealers, but changed when I met Aaron at Werner. He was pleasant, friendly and very informative upon meeting him, we knew what we wanted to test drive and he brought the vehicles around without complaint or any high pressure sales. We ended up buying from Werner not because it was the best deal, but because it was the best overall experience, from Aaron in sales, to Tedd in finance we enjoyed our experience overall. My one suggestion would be to ask the customer if she/he would like to take the test drive for longer, and to take it alone with the foreknowledge that he/she can sit and go over questions with their sales person. More

no hassle, great people My husband and I found this dealership online when we were looking to trade our mini van for an explorer. We'd never heard of this company before but My husband and I found this dealership online when we were looking to trade our mini van for an explorer. We'd never heard of this company before but after reading reviews and seeing their star rating we knew we had to check them out. What a great choice we made! These folks are wonderful to work with. They took the time to listen to our wants and needs. No one there acting like your typical pushy salesman just wanting to make a sale. We told thwm where we wanted to payment to be and they worked hard with us to ensure that what we paid. I can't say anything bad about them. The sales manager even had my trade washed for me while I went to have it assessed and test drove the new purchase. The salesman was wonderful and helped me with my 2&3 year old and their car seats as I was there by myself with them. They knew I was coming and my situation so the salesman was waiting outside for me when I got there. We went back later on the day to make the purchase and sign papers. They stayed after closing to finish the sale. The salesman took the time to show me the service department and help me empty my car and move my belongings to the new car. Exceptional service and exceptional people. I will highly recommend this company to others. If your looking around be sure to take a swing into thw family owned dealership. You won't regret it! We didn't! More

Service at Werner Mazda, Manchester, NH My second Mazda 3, both serviced at Werner Mazda. Excellent communications. Readily available in emergencies. All routine maintenance done here too. My second Mazda 3, both serviced at Werner Mazda. Excellent communications. Readily available in emergencies. All routine maintenance done here too. Warranty work, no hassles. More