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Werner Mazda

Manchester, NH

4.8
3,453 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School. I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back. We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs. Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition. Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume. "I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community." As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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736 Huse Rd

Manchester, NH

03103

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Showing 3,454 reviews

July 18, 2018

Inspection sticker Very quick and thorough, I did not have a long wait time in the lounge. Snacks and drinks were provided also. Everyone was very friendly More

by hkymom64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Jul 18, 2018 -

Werner Mazda responded

Thank you for the review!!

July 18, 2018

Great job! Quick and i enjoy the free snacks and drinks I dropped my car off to get a new inspection sticker and have a weather stripping installed that they ordered for me. Dropped the car off and went to More

by sherishark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names of my helpers tossed my invoice. bummer. But they were great., john obrien, Jess Kinney
Jul 19, 2018 -

Werner Mazda responded

Thank You

July 18, 2018

Fast . Super Service Nothing but smiling faces and polite service!Would come back again!And the first oil change was free!How can you beat that value? And a beautiful clea More

by CLAYSPECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Jul 19, 2018 -

Werner Mazda responded

Thank you for the review!!

July 16, 2018

Another great visit I had an appointment for my annual inspection and had to change it at the last minute and they were super flexible and found a new day/time that worke More

by elizabeth.mendel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Jul 18, 2018 -

Werner Mazda responded

Thank you for the review!!

July 15, 2018

High Pressure Dark Atmosphere I couldn’t even get out of my vehicle and wished I hadn’t! I felt like I was on a job interview to see if I was good enough to buy the vehicle, test More

by Carbuyer
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Hering
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Werner Mazda responded

I am sorry to hear of your experience here. We strive to make sure our customers have a great experience. Thank you for the review as we need to know where and when we are not meeting our customers expectations.

July 13, 2018

Great service but online scheduling needs work Great service and clean waiting area. I scheduled online and when I arrived the write-up they had did not match what I needed. After service was compl More

by mario.gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lupo
Jul 16, 2018 -

Werner Mazda responded

Thank you for the review!!

July 13, 2018

Quick Oil Change I had great service from the time I entered. The oil change was done quickly and the customer service was excellent. I highly recommend you have ser More

by golfergun2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Werner Mazda responded

thank you for the review!!

July 12, 2018

Good experience at Werner When I went there I knew which model and which features I wanted. I was just shopping price, which I told them. They gave me the best price right off More

by rlbmcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Werner Mazda responded

Thank you for the review!!

July 12, 2018

Excellent Sevice! The sales person took the time to answer all our questions. He was very patient with us. There was no pressure. It was Avery pleasent experience. More

by dominique.dionne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Turnquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Werner Mazda responded

Thank you for the review!! Also thanks for your patience as we dealt with the computer!!!

July 11, 2018

In for service Jess was very accommodating and friendly. Very professional. I am very pleased with service department. Great team to work with. I look forward to More

by rsravlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Jul 13, 2018 -

Werner Mazda responded

Jess has been pulling extra duty this week with our service manager John on vacation and it is nice to see she is keeping our customers happy!! Thank you for the review!!

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