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Werner Mazda
Manchester, NH
3,719 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,719 reviews
February 04, 2019
Amazing once again The girls at Werner always take the best care of me and my car. Whatever I need they work with me to get me the best deal. The girls at Werner always take the best care of me and my car. Whatever I need they work with me to get me the best deal. More
by PHEALS66
Verified CustomerEmployees Worked With
john obrien, Jess Kinney, Jenn Lupo
February 03, 2019
Out with the old in with the new! Came in looking to upgrade my 2013 CX-5 to a new one and was not disappointed! Left within 4 hours in a 2018! Thanks!! Came in looking to upgrade my 2013 CX-5 to a new one and was not disappointed! Left within 4 hours in a 2018! Thanks!! More
by hayley.kmon1
Employees Worked With
February 03, 2019
Customer service beyond any!!! Eric Werner and Rob Hering were a pleasure to work with, very professional and friendly. They were not high pressure and listened to my needs. Highly Eric Werner and Rob Hering were a pleasure to work with, very professional and friendly. They were not high pressure and listened to my needs. Highly recommended More
by Maddroy
January 31, 2019
Mazda CX 5 purchase I had a great experience on my recent Mazda CX 5 lease purchase at Werner Mazda. I worked with Cameron and he made the process very easy! I usually ha I had a great experience on my recent Mazda CX 5 lease purchase at Werner Mazda. I worked with Cameron and he made the process very easy! I usually hate the car shopping experience but everyone at Werner made the process enjoyable and hassle free. I had previously leased a CX5 from another dealership out of state and my car had been totaled. I wanted to get into the same vehicle and had limited time to do so. Jay in the finance department was also great, he was able to process all of the paperwork quickly and I was in & out of the dealership in no time. Overall, a great car buying experience. More
by amanda506718
January 31, 2019
Fantastic and Stress Free Buying a new car can be a stressful experience but at Werner Mazda that proved to be wrong. This dealership has friendly staff that work with you in Buying a new car can be a stressful experience but at Werner Mazda that proved to be wrong. This dealership has friendly staff that work with you in getting the right car for a good price. Definitely no pressure at all. Will recommend this dealership and Rob Hering our salesman and Jay ,the finance manager to our friends and family. More
by Anna
January 30, 2019
professional and fun experience David was great, he worked with me over a two weeks to find a car and a price that meet my needs. This was the second and not the last car I'll be David was great, he worked with me over a two weeks to find a car and a price that meet my needs. This was the second and not the last car I'll be buying from Werner. More
by wkbuck
January 30, 2019
Outstanding friendly service I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! More
by aweber
January 30, 2019
Great Service As always, the service was fantastic. The only bad part of my experience is the Dunkin decaf coffee in the waiting area. It is the worst tasting cof As always, the service was fantastic. The only bad part of my experience is the Dunkin decaf coffee in the waiting area. It is the worst tasting coffee! More
by Denise75
Employees Worked With
Jenn Lupo
January 29, 2019
Charged diagnostics fee while still under new car warranty New Mazda6 purchased at this dealer, still under the 3yr/36k new car warranty. All service done here and generally a pleasant experience, including a New Mazda6 purchased at this dealer, still under the 3yr/36k new car warranty. All service done here and generally a pleasant experience, including a free car wash and vacuum every time. Very disappointed with the last visit - reported a creaking/squeaking noise coming from front-end suspension (driver side), usually when backing out of driveway, turning left at slow speed, going over speed bumps and turning...tech could not hear the noise, granted the weather was not optimal for diagnosing noises due to snow. Got charged a diagnostics fee! Never in my life of owning multiple other new cars from both Japanese and American brands got charged a diagnostics fee while the car is still under warranty, and practically no work was performed. Was in a rush to make it to another appointment so did not have time to wait for a manager to dispute the charge, but I'll give them one last chance to rectify the situation on the next visit. If not satisfied, Mazda loses a customer and all the other car friends/enthusiasts who bought Mazdas from this dealer or were considering it over other more popular brands. More
by myple
Employees Worked With
Jenn Lupo
January 29, 2019
best seller out there I am just 20 years old getting my first car, , i started out with a nissan and wasn’t sure what i wanted. when i came across the mazda, Rob was beyond I am just 20 years old getting my first car, , i started out with a nissan and wasn’t sure what i wanted. when i came across the mazda, Rob was beyond amazing, he wasn’t pressuring me to get anything, he wasn’t pushy or rude! He made sure that i got the best thing out there for my budget, he had everything all ready for when we came in to get the car. he was very knowledgeable about what the cars had and what they didn’t. he also made sure everything was in perfect condition. If i could afford every car out there, i would buy them all from him! highly recommend! More
by shelbi150
Employees Worked With
